Project Manager

Description

Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. 

An Augeo Project Manager (PM) leads technology projects and programs from concept at intake, through initial scoping, execution, quality assessment, delivery and closure; all with equal rigor. This includes client-facing implementations and feature delivery for enterprise accounts and internal cross-platform projects like platform modernization, data migration, and compliance work that no single engineering team can own alone. On a given day PMs may run sprint planning with an engineering team, present portfolio status to executives, walk a client through how a change order affects scope and timeline, then turn around and analyze that same change order's effect on a program’s profitability. The ability to context switch fluidly and with clarity is central to how this role creates value. AI is a requirement for the PM role. Augeo's engineering and operations teams all work AI-natively, and PMs are expected to use LLM tooling for status reporting and forecasting, question what the AI produces rather than take it at face value, and handle client data responsibly. The role rewards people who are naturally curious, analytically sharp, good with people, and who set the bar for how the rest of the PMO operates.

An innovator who brings ideas to the table, works hard, tells your story, and builds new tech. Someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high-energy and dynamic environment.

• Own and maintain project plans that reflect client business objectives and organizational goals; resolve resource constraints, scope conflicts, and change requests within a shared governance structure
• Lead the full project lifecycle—design, definition, build, and implementation—for technology solutions, managing tasks, dependencies, and communications for concurrent short- and long-term projects
• Work with Systems Analysts and engineering leads on requirements and process documentation, so scope is defined and sized before the build starts
• Build trusted relationships with client contacts, external partners, and internal teams
• Use and help refine AI-driven plans, schedules, project documentation, reporting, forecasting financial modeling tools; evaluate them for accuracy; proactively evaluate emerging technologies to improve team efficiency 
• Follow and help improve PMO delivery standards; share new practices with the PMO team
• Embrace Augeo’s CORE values – Collaborative, Objective, Responsive, and Earnest in all areas

• Proven leadership of cross-functional project teams in a fast-paced environment, including the ability to drive alignment across engineering, QA, data, and client-facing teams without direct authority
• Strong written and verbal communication skills; able to translate complex technical concepts for non-technical client and executive audiences
• Fluency in Agile, Scrum, Kanban, and hybrid delivery methodologies
• Demonstrated ability to apply AI outputs to improve project outcomes, paired with the critical judgment to apply intellectual honesty towards recognizing when an AI-generated insight is incomplete
• Working familiarity with modern SDLC practices—CI/CD, release management, and QA gates—sufficient to plan realistically with engineering, QA, and DevOps teams
• Enough technical literacy to follow discussions about APIs, integrations, data flows, and cloud environments across multiple platform ecosystems

• Bachelor’s degree with 5+ years of project management experience, or Associate’s degree with 7+ years of project management experience
• Demonstrated experience using AI tools in a professional or project management context, with examples of measurable improvements to efficiency or delivery speed
• Experience managing client-facing technology projects in a B2B SaaS, professional services, or consulting environment; Complex multi-stakeholder enterprise engagements strongly preferred
• PMP, PMI-ACP, or comparable certification is a plus but not required
• Incentive, loyalty, engagement, or marketing technology industry knowledge is a plus

Candidates local to an Augeo office are expected to work a hybrid schedule. Candidates outside commuting distance of an Augeo office may work remotely. 

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. This employer does not provide visa sponsorship now or in the future for this position, including but not limited to H-1B, TN, or other employment-based visas.

At Augeo, we believe diverse perspectives drive innovation and strengthen our culture. We are committed to creating an inclusive workplace where all individuals have the opportunity to thrive. Augeo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.