Animal Care Worker, Austin Animal Services, (Animal Care Division)

About This Position

This position performs all aspects of human animal care duties to ensure animal safety and well-being and provides quality customer service by providing the public with assistance and accurate information regarding Animal Services" policies, programs, and procedures.

Essential duties and functions, pursual to the Americans with Disabilities Act, may include the follow. Other related duties may be assigned.

• →Cleans, disinfects and maintains shelter areas as assigned.
• →Feeds, waters, bathes, dips and exercises animals.  Provides humane sheltering services in compliance with State minimum standards and shelter policies.
• →Safely and humanely handles animals, of unknown health and temperament.
• →Assists in monitoring the medical/behavioral status of animals and performs related health care activities.
• →Contributes to the programs and services that support the shelter’s live outcome goal.
• →Loads dead animals onto trucks.
• →Ensures the safety of animals and people in the shelter.
• →Accurately maintains all required records in the shelter’s database.
• →Provides information to the public.
• →Assists in unloading trucks, stocking shelter areas and storing materials. Assists in preparation, transport and documentation of specimens for rabies testing.
• →Maintains facility and grounds in a clean, neat and organized manner.

• →None.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques and principles.
• Knowledge of animal services and related programs
• Skill in safely handling animals, including those with unknown temperament.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to adhere to disease management and safety protocols.
• Ability to establish and maintain effective communication and working relationships with City employees and the public.

• Graduation from an accredited high school or equivalent, plus six (6) months of work experience.

• Demonstrated experience working in a high stress shelter or rescue environment, and the ability to prioritize daily tasks with competing priorities.
• Demonstrated experience providing excellent customer service to both internal and external customers in a professional work setting, and the ability to de-escalate conflicts in a professional manner.
• Demonstrated attention to detail relating to cleaning, disinfecting, and reporting changes in dogs’ behavior and/or medical concerns in a professional work setting.
• Demonstrated experience in an animal-related field, including animal husbandry, health, and basic care.
• Demonstrated experience with 50+ lb. dogs with behavioral issues, in a professional work setting, including the ability to lift 50+ lb. dogs.

• None.

Work Location: Austin Animal Center, 7201 Levander Loop, Bldg. A, Austin, TX 78702

If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.

If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check (CBI) will be conducted.

Additional Information: Austin Public Health/Austin Animal Services’ worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH/AAS worksite – including construction sites, parking lot, or in any personal vehicle located on the premises.

90-Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

PLEASE NOTE: this posting may close any time after 7 days.

Essential Employee:
This position has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once the position has been unposted, it will no longer be viewable.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.