Senior Technical Adoption Specialist, D&M, Korea

Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes. We are looking for a professional with CAD/CAE experience in the Design and Manufacturing (D&M) space. You should have experience supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions.

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  Deliver product and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows

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  Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes

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  Lead live coaching and scalable group enablement sessions (1: many) for end users, including workflow-specific guidance and best-practice sharing

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  Act as a trusted technical advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology

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  Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards

• Bachelor’s degree or equivalent experience

• Minimum of 5 years of experience in a related field

• Expert knowledge of Autodesk Inventor

• Ability to manage multiple projects simultaneously and prioritize effectively

• Strong communication skills, with the ability to clearly explain complex technical concepts

• Strong troubleshooting and analytical skills

• Ability to converse fluently in Korean
   

• Additional knowledge of AutoCAD and/or Autodesk Fusion, Inventor Nastran or CAM

• Experience delivering technical training to large, demanding customers

• Experience identifying and improving Design & Manufacturing workflow challenges through Autodesk solutions

• Experience working collaboratively with global teams

• Takes ownership and adapts to change

• Ability to converse in English
   

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