2nd Shift Operations Manager Baltimore

Salaried, Exempt

The Operations Manager oversees the facility's production operations by planning, organizing, directing, and controlling daily activities and performance.

• Schedule personnel daily to meet production goals cost-effectively.
• Meet daily production targets while maintaining established quality standards.
• Direct daily production and yard operations.
• Oversee vehicle movement into the production area.
• Ensure personnel have the support, tools, and supplies required for production.
• Develop and manage production quality gates.
• Conduct audits and recommend corrective actions as needed.
• Monitor operations, assist as needed, and adjust activities when appropriate.
• Communicate daily with leads, staff, and office personnel to identify and meet staffing, supply, and operational needs.
• Ensure new personnel receive appropriate training.
• Manage progressive discipline, including counseling, warnings, and other corrective actions, to maintain a productive work environment.
• Document performance issues and coordinate corrective actions with the Terminal Manager.
• Manage safety programs that maintain a safe, clean workplace and comply with local, state, and OSHA requirements.
• Document accidents and injuries on the appropriate forms and notify relevant customers, vendors, and company personnel.
• Promote a positive work environment through professional conduct and respectful communication with customers, vendors, coworkers, and management.
• Maintain regular and reliable attendance.
• Ensure all associates and the Operations Supervisor follow company policies and procedures.
• Administer safety programs that maintain a safe, clean workplace and comply with local, state, and OSHA requirements.
• Assist with maintaining equipment and company vehicles.
• Perform other duties assigned by management.
• Establish objectives and procedures for assigned activities, set annual objectives for direct reports, and review Operations Supervisors' objectives.
• Select and retain qualified direct reports and recommend their compensation.
• Direct, monitor, and evaluate personnel performance while coordinating activities.
• Maintain effective communication within the area of responsibility.
• Keep associates informed about company and facility plans and progress.
• Consult with management on policies and actions and ensure compliance within the area of responsibility.
• Partner with Human Resources on personnel matters to ensure consistent compliance and recommend improvements to policies and procedures.
• Ensure each direct report clearly understands their duties, responsibilities, authority, and accountability.
• Assist with snow removal and other property maintenance as needed.
• Adapt productively to change.
• Perform other duties assigned by management.
• Promote a positive work environment through professional conduct and respectful communication with customers, vendors, coworkers, and management.
• Maintain regular and reliable attendance.
• Work effectively in a variety of situations.

• Experience with internal and customer computer applications, such as AS400/VIPS, is preferred.
• Bachelor's degree in business, logistics, or a related field.
• High school diploma or equivalent.
• Proficiency in Microsoft Office, including intermediate Excel and Access skills.
• Strong knowledge of operational and office practices, procedures, and equipment.
• Ability to communicate and interact effectively with customers, associates, and the public.
• Ability to perform effectively under pressure.
• Excellent written and verbal communication skills.
• Strong command of English spelling, grammar, and punctuation.
• Working knowledge of invoicing and billing, including routine business mathematics and accounts payable and receivable.
• Ability to perform varied duties requiring substantial independent judgment.
• Knowledge of and ability to apply management principles and practices.
• Excellent planning, analytical, and organizational skills.
• Ability to work effectively with diverse groups.
• Ability to produce accurate reports and information.
• Ability to drive vehicles with automatic or manual transmissions.
• Valid driver's license and a good driving record.
• Ability to score at least 80% on the driver safety test.

• High school diploma or equivalent required.
• Experience with internal and customer computer applications, such as AS400/VIPS, is preferred.
• Bachelor's degree in business, logistics, or a related field is preferred.
• Proficiency in Microsoft Office, including intermediate Excel and Access skills.
• Extensive knowledge of operational and office practices, procedures, and equipment.
• Ability to communicate and interact effectively with customers, associates, and the public.
• Ability to work effectively under pressure.
• Excellent written and verbal communication skills.
• Strong command of English spelling, grammar, and punctuation.
• Working knowledge of invoicing and billing, business mathematics, and accounts payable and receivable.
• Ability to perform varied duties requiring considerable independent judgment.
• Knowledge of and ability to apply management principles and practices.
• Excellent planning, analytical, and organizational skills.
• Ability to work effectively with diverse groups.
• Ability to prepare accurate reports and information.
• Ability to drive vehicles with automatic or manual transmissions.
• Valid driver's license and a good driving record.
• Ability to score at least 80% on the driver safety test.

Standing

☒

40

% of time

Observing

Walking

☒

30

% of time

Interacting with associates, giving instuctions

Sitting

☒

30

% of time

While entering data, filing, phoning in orders

Lifting

☒

75

lbs.

Tools, supplies, equipment

Carrying

☒

75

lbs.

Tools, supplies, equipment

Pushing

☒

75

lbs.

Tools, supplies, equipment

Pulling

☒

75

lbs.

Tools, supplies, equipment

Stepping

☒

40-70

% of time

In and out of vehicles

Balancing

☒

10-20

% of time

Working on vehicles with crews

Climbing

☒

10-20

% of time

Working on vehicles with crew

Stooping

☒

10-20

% of time

Working on vehicles with crew

Kneeling

☒

10-20

% of time

Working on vehicles with crew

Crouching

☒

10-20

% of time

Working on vehicles with crew

Crawling

☒

10-20

% of time

Working on vehicles with others

Reaching

☒

50

% of time

Tools, telephone, gear shift, etc.

Handling

☒

50

% of time

Tools, telephone, gear shift, etc.

Speaking

☒

20-30

% of time

Listening/giving instructions, meetings

Hearing

☒

% of time

Conversing with supervisors/associates

Seeing

☒

% of time

Meetings, suggestions, reports, work Quality

Depth Perception

☒

% of time

Driving Vehicles

Color Vision

☒

% of time

Identify colored signs, manuals, codes

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

AWC is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected class with respect to employment opportunities.