VDI / Server Engineer

Role Purpose

The VDI / Server Engineer is responsible for designing, implementing and supporting virtual desktop infrastructure (VDI), Microsoft-based server platforms and end-user computing services. The role delivers secure, reliable and scalable virtual workspaces for users across the organisation, ensuring platform performance, availability and a consistent user experience.

Skills and Experience

• →Strong experience in designing and supporting enterprise VDI and server environments.
• →Knowledge of virtual desktop, application virtualisation and profile management technologies.
• →Experience with virtualisation platforms and their storage and network dependencies.
• →In-depth knowledge of Citrix, Windows desktop and server operating systems, Active Directory and Group Policy.
• →Experience with endpoint management, identity integration and security controls.
• →Familiarity with desktop image management, application packaging and build automation.
• →Knowledge of monitoring, user experience analysis and performance optimisation.
• →Strong understanding of platform reliability, security, resilience and operational excellence.
• →Experience participating in incident, problem, change and lifecycle management.
• →Ability to document technical solutions and communicate effectively with technical and non-technical stakeholders.
• →A collaborative, improvement-focused and automation-oriented approach to engineering.
• →Commitment to continuous learning, professional development and relevant industry accreditations.

Qualifications and Professional Experience

• →Bachelor’s degree or equivalent professional experience.
• →Typically six to ten years of relevant experience, or demonstrable expertise appropriate to the role.

Desirable Experience

• →Experience with cloud-hosted or hybrid VDI solutions.
• →Understanding of Infrastructure as Code (IaC) and continuous integration and continuous delivery (CI/CD) concepts.
• →Experience coordinating the work of others or contributing to technical projects.