Quality Assurance Analyst

Who We Are

At Ava, we are revolutionizing how doctors and healthcare providers interact with their patients.  By applying modern solutions, novel communication tools, and an industry-leading approach to customer care, our organization has quickly become the fastest growing Electronic Medical Record (EMR) company in Canada.  We believe technical innovation can solve the most complex workflow problems in healthcare, and restore joy to the practice of medicine.  We are building a team that reflects our values of innovative, transparent, and fast-paced solutions for our clients.  Want to be challenged in a team that constantly innovates, grows, and values your input?  Don’t miss this opportunity!

Who We are We Looking For

We are looking for a detail oriented Quality Assurance Analyst who can confidently identify, document, and communicate software issues while collaborating closely with developers and product teams to ensure a high-quality user experience. The successful candidate is detail-oriented, proactive, and capable of balancing thorough testing with fast-paced delivery. Experience with UX/UI design principles is considered a strong asset, with an eye for both functionality and usability. 

What You'll Do

This role will have the following responsibilities:

• Develop, maintain, and execute detailed test cases for weekly software releases.
• Validate end-to-end clinic workflows including scheduling, patient management, billing, charting, reporting, and other operational modules.
• Collaborate closely with developers, product managers, and stakeholders to clarify requirements and ensure release quality.
• Conduct smoke testing and release validation prior to production deployments.
• Ensure all releases meet usability, functionality, and performance expectations.
  

What You'll Bring

• 5+ years of experience in software quality assurance, testing, or a related role
• Understanding of UX/UI design principles and user-centered thinking is a strong asset
• Strong understanding of QA methodologies, test planning, and bug tracking workflows
• Experience testing web and/or mobile applications across different devices and browsers
• Ability to clearly document, reproduce, and communicate issues to technical and non-technical stakeholders
• Strong attention to detail with a proactive, problem-solving mindset
• Familiarity with tools such as Jira, Linear, Postman, GitHub, or similar platforms is an asset
• Experience with automated testing frameworks is considered an asset
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively with cross-functional teams

Compensation & Benefits

• Expected salary range is $65,000–85,000 depending on experience, qualifications, and demonstrated capabilities
• Health benefits including paramedical, prescriptions, and dental
• Health Spending Account (HSA)
• ESOP
• 4 weeks paid vacation, plus company closure between December 25 and January 1
• Remote-first: work from anywhere in Canada

Other Benefits

• Make a real difference in the healthcare industry
• Be part of a dynamic and supportive team, with a large emphasis on culture
• Opportunities for professional growth and development

Other Requirements

• 2 references (professional or academic)
• Start date: Immediate

To Apply

Please submit your resume and cover letter.

Ava Industries Ltd. is dedicated to fostering a workplace that embraces diversity, equity, and inclusion. We welcome and encourage applications from qualified individuals of all backgrounds. We are committed to providing equal opportunities and accommodations to all candidates and employees. That is simply who we are. If you require accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs. We sincerely appreciate your interest in this opportunity and thank you for responding. Ava Industries will only contact those candidates being considered for an interview. By submitting your resume, you agree to Ava Industries sharing your information with those representatives of the organization responsible for the hiring process. Ava Industries will keep your resume on file and protect your personal information in accordance with governing privacy legislation.