B2B Sales & Operations Coordinator

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

We are hiring a B2B Sales & Operations Coordinator to join our Business Development and Strategy team. This position reports to the Director, B2B, and takes Away further by driving the operations of our corporate gifting program. This opportunity is crucial in supporting the execution of our sales strategy, ensuring our corporate gifting program is efficient and prepared for a future of automated, self-service capabilities.

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  You’ll execute the end-to-end corporate sales process from initial inquiry through to final fulfillment, ensuring 100% accuracy in personalization and shipping logistics

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  You’ll serve as a primary owner of B2B data entry, ensuring all client interactions and order details are captured to provide a "single source of truth" for the team

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  You’ll coordinate targeted outbound prospecting campaigns to generate new interest within key priority verticals

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  You’ll proactively identify friction points in the B2B customer journey and partner with your manager to design more efficient workflows

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  You’ll be the day-to-day point of contact for the portal, troubleshooting user friction points, and escalating technical bugs to the Product/Tech teams to ensure a smooth automated UX

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  You’ll process complex personalization and global logistics requests that fall outside the automated system, providing high-quality service for high-touch clients

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  You’ll monitor the automated sales funnel for stalled leads or system errors, taking immediate action to resolve issues and maintain revenue flow

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  You’ll assist in identifying and qualifying high-potential accounts that require personalized outreach, generating a pipeline for the broader B2B team

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  You’ll serve as a Brand Ambassador at industry events, conferences, and tradeshows to generate awareness and support lead-generation efforts

• You have a minimum of 1 years of experience in sales operations, account coordination, or in a high-volume administrative role

• You are highly organized and detail-oriented, with a proven ability to manage multiple tasks or orders simultaneously without losing accuracy

• You are an excellent verbal and written communicator, with the ability to act as a exemplary point of contact for both internal production teams and external clients

• You have experience working in CRM Systems, as well as experience using Excel/Google Sheets to track data and maintain "source of truth" data

• You are a proactive and creative problem solver that is exçited to bring solutions to the table

• You thrive in a "no ego" environment and are happy to roll up your sleeves to support the team, whether that’s preparing a last-minute sales deck or troubleshooting a shipping error at the warehouse

• You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand

• You’re agile, and motivated by a fast-paced and ever changing environment

• You’re passionate about transforming travel for all (but that’s a given!)

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.