Clinical Operations Coordinator

Axia Women's Health is the nation’s largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women.  Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women’s Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. Learn more at www.axiawh.com.

• Coordinate clinical operations initiatives and priorities.
• Support implementation and maintenance of clinical workflows, policies, and standardized procedures.
• Track action items, project timelines, and deliverables.
• Coordinate follow-up activities from meetings, committees, and operational reviews.
• Serve as a liaison between clinical, operational, and administrative teams.

• Maintain clinical policies, procedures, workflows, and related documentation.
• Assist with policy development, formatting, review, approval, and distribution.
• Ensure documents remain current, organized, version-controlled, and compliant with regulatory requirements.
• Coordinate routine policy reviews and updates.
• Support maintenance of patient education materials and clinical resources.

• Assist with collection, organization, and reporting of quality and operational performance data.
• Support quality improvement initiatives through tracking of action plans, milestones, and outcomes.
• Prepare reports, presentations, dashboards, and committee materials.
• Coordinate Clinical Quality Assurance Committee activities and follow-up actions.
• Partner with Data & Analytics teams to monitor performance metrics.

• Support communication plans related to new workflows, policies, and operational changes.
• Develop and distribute clinical operations updates and communications.
• Coordinate training schedules and stakeholder notifications.
• Track implementation activities and gather feedback from care center teams.

• Support implementation of value-based care initiatives and workflows.
• Track quality and performance metrics and coordinate follow-up actions.
• Support reporting, communication, training, and performance improvement efforts related to value-based care programs.

• Maintain compliance-related documentation and records.
• Support audits, inspections, and compliance reviews.
• Coordinate documentation related to HIPAA, OSHA, CLIA, and other regulatory requirements.
• Monitor review schedules and corrective action plans.
• Partner with Compliance and Operations teams to maintain and communicate documentation updates.

• Coordinate meetings, committee sessions, and leadership workgroups.
• Prepare agendas, meeting materials, minutes, and action-item logs.
• Track project milestones, risks, dependencies, and implementation progress.
• Support special projects and operational initiatives as assigned.

• Bachelor's degree in Healthcare Administration, Health Sciences, Nursing, Public Health, Business Administration, or a related field.
• Minimum 3 years of experience in healthcare operations, clinical administration, healthcare project coordination, quality improvement, or a related healthcare support function.
• Prior clinical patient care or clinical support experience required.
• Strong organizational, project coordination, and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.
• Experience preparing reports, presentations, and meeting materials.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Knowledge of healthcare operations, quality improvement, and compliance requirements.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Preferred Qualifications

• 5+ years of healthcare operations or clinical administration experience.
• Experience supporting physician practices, ambulatory care, multi-site healthcare organizations, or value-based care programs.
• Familiarity with HIPAA, OSHA, and CLIA requirements.
• Experience with EHR systems and healthcare reporting tools.
• Healthcare project management experience.
• CAPM, PMP, Lean, Six Sigma, or similar project management certification preferred.
• Knowledge of value-based care programs, quality metrics, and performance improvement methodologies.

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.