Account Executive, Public Sector

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

• →Revenue Growth: Achieve or exceed annual revenue targets by closing high value - opportunities with small-medium sized public safety agencies.
• →Market Penetration: Lead the expansion of Axon’s solutions across Canada’s public safety agencies, securing contracts with net new agencies and expanding Axon’s footprint in existing accounts within your first year.
• →Strategic Solution Selling: Collaborate with agencies to identify and address their pain points through Axon’s full suite of products, including Axon Records, Fleet, and Evidence.com. Develop tailored solutions that result in improved officer safety, enhanced agency transparency, and streamlined workflows.
• →Executive Relationships: In conjunction with Axon Canada’s leadership and other team members, establish and maintain high-trust relationships with senior leaders (Chiefs of Police, Deputy Chiefs, CIOs, etc.) within assigned agencies, positioning Axon as a long-term partner in public safety technology.
• →Cross-Functional Leadership and Collaboration: Lead a cross-functional Axon team, including product, engineering, and sales engineers, to ensure customer success and satisfaction, delivering 100% on all project commitments for assigned accounts. Develop strong relationships within the Canadian team and throughout other divisions throughout Axon to serve as an advocate for our Canadian customers.
• →Contract & Negotiation Leadership: Lead the proposal and negotiation process for contracts, ensuring competitive positioning and successful long-term engagements.
• →Customer Feedback Loop: Gather actionable insights from assigned agencies to inform Axon’s product development and ensure that Axon’s solutions meet public safety needs. Contribute at least 5 pieces of actionable product feedback per quarter in partnership with our Customer Success team.
• →Retention & Expansion: Achieve a customer retention rate of 95% or higher by building long-term trust and consistently delivering value. Identify and close upsell opportunities for additional products (e.g., VR training, in-car video systems) within 12 months.
• →Forecasting Accuracy: Deliver accurate, data-driven forecasts with a 90%+ accuracy rate, maintaining transparency and proactive communication with senior management about your pipeline and expected deal closure.

• Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS, or cloud-based solutions.
• Public Safety Sales Experience: Deep understanding of municipal procurement processes, public safety technology, and the ability to navigate complex deals.
• Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping agencies enhance public safety, officer accountability, and efficiency.
• Technical Acumen: Familiarity with cloud computing, SaaS solutions, and (preferably) digital evidence management systems. Experience working with public safety IT leaders to drive cloud and digital transformation initiatives.
• Collaborative Leadership: Proven ability to work cross-functionally within an organization to deliver comprehensive, high-impact customer solutions. Leadership experience in managing multi-stakeholder projects is a plus.
• Law Enforcement/Public Safety Knowledge: Experience working with law enforcement or public safety agencies is a strong plus. Ability to connect Axon’s mission and products to the unique challenges of public safety.
• Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across Eastern Canada.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

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Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected].  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].