Senior Revenue Operations Associate, Prepared

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

As of October 1, 2025, Prepared has officially joined forces with Axon—a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we’re closing the gap between the first call for help and resolution in the field—empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we’ve used cutting-edge AI to help streamline millions of emergency calls across 49 states—supporting over 90 million people and transforming what's possible in crisis response.At Prepared, you’re not just joining a team—you’re helping shape the future of emergency services and building a safer, more connected world.

The Senior Revenue Operations Associate will play a critical role in that mission by owning core systems and workflows that directly impact sales execution and customer experience. This is an opportunity to step into revenue operations with real ownership—from managing deal flow to sales compensation—while learning from a high-performing, collaborative team. You'll help build the foundation that enables our go-to-market team to operate efficiently and scale effectively.

• →Own and operate our deal desk processes, ensuring all deals are processed accurately and efficiently
• →Manage sales compensation workflows, including commission tracking and auditing via tools like QuotaPath
• →Serve as the go-to partner for sales reps, supporting them through deal structuring, pricing, and approvals
• →Partner with RevOps teammates to maintain and improve our CRM (currently HubSpot, transitioning to Salesforce)
• →Collaborate with Finance and Accounting to ensure accurate deal data and commission payouts
• →Identify and implement process improvements across systems, tools, and workflows

This is a hybrid role, with an expectation of four days per week in our Manhattan office.

• 2–4 years of experience in Revenue Operations, Sales Operations, or a similar role
• Familiarity with CRM systems (HubSpot or Salesforce), CPQ tools, and commission software (QuotaPath or similar)
• Strong attention to detail and operational rigor—you thrive in the weeds but see the big picture
• A bias toward ownership and follow-through; you ensure systems work end-to-end
• Clear communicator who enjoys cross-functional collaboration with sales, finance, and RevOps
• A curious mindset and a drive to improve processes—not just operate them
• Experience in deal desk, commissions, or sales finance is highly preferred

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.