Capacity and Flow Specialist

Capacity & Flow Specialist

The Arizona Humane Society is seeking a dedicated, full-time Capacity and Flow Specialist to join our team at the Papago Park Campus. This role follows a regular schedule of Wednesday–Saturday, 7:00 AM–5:30 PM, with the flexibility to work 8:30 AM–7:00 PM when coverage is needed. If you're passionate about animal welfare and thrive in a mission-driven environment, apply today and help us make a life-saving difference!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

The Capacity and Flow Specialist plays a vital role in overall shelter operations, ensuring animals move safely and efficiently through the system while receiving timely, high quality care. This position supports shelter staff by coordinating intake, kenneling, and next steps for each animal, helping maintain appropriate capacity levels and smooth day-to-day operations. A key focus of the role is ensuring animals are properly housed, their medical and behavioral needs are documented, and they are set up for adoption, foster, or rescue placement as quickly as possible.

In this role, you'll collaborate closely with our Trauma Hospital, Field, Foster, Animal Care, Animal Assistance, and Transportation teams to assign kennels, assist with exams and vaccinations, prepare for unexpected intakes, and facilitate animal movement between facilities. You'll maintain accurate records in shelter software, follow all sanitation and medical protocols, and contribute ideas for improving processes, all while helping create a safe, organized, and compassionate environment for the animals in our care.

Job Requirements:

• High school diploma/GED required.
• Completion of a Veterinary Technician OR minimum of one year of experience at a veterinary hospital. Education may substitute for experience.
• Safe and humane animal handling skills are required.
• Must possess excellent customer service and interpersonal communication skills.
• Safe and humane animal handling skills are required.
• Must have the ability to triage patients and recognize disease.
• Must be able to function in a fast-paced environment while maintaining a calm and professional demeanor.
• Must foster positive attitudes and a cooperative, team-oriented environment.
• Demonstrate excellent time management skills and complete all paperwork in a timely manner.
• Must execute a high level of attention to detail.
• Must be able to multi-task and be flexible depending on needs of the shelter.

Physical Demands/Work Environment:

This position requires continuous standing, walking and kneeling, reaching, stooping and bending with little opportunity to sit down. This person must be able to lift and carry up to 50 pounds. Must be able to hear above the sound of the animals and be able to speak clearly and communicate well with employees and the public. This individual handles a high volume of animals, has a great deal of contact with all departments and works closely with co-workers; is exposed to poor ventilation, heat, cold, sudden temperature changes and wet quarters as well as noise, animal odors and dander as well as fast-moving animals. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. For example: emergencies, changes in personnel, workload, rush jobs, or technological breakdowns and developments.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Ready to Join our team and make a difference every day?

Explore all of our current career opportunities here: Careers - Arizona Humane Society

Pre-employment background check is required.