Medical Assistant/Patient Services Representative Float

Description

Grow your healthcare career at Advanced Foot and Ankle Center, Utah's premier foot and ankle center. AFAC is the region's leading limb salvage and wound care facility. We offer an excellent hands on training experience, and employees love our tight-knit culture.

The Medical Assistant ensures that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met. MA's are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter. Medical Assistants will also perform a variety of clinical and administrative duties.

• →Coordinates with clinic staff to ensure a positive patient flow, waiting room, and exam room experience
• →Prepares patients to be seen by physicians, collects vital signs and testing as required by the provider
• →Assists provider with collection, documentation, processing, and verification of information related to patient care in EMR system
• →Monitor, clean and sanitize assigned patient examination rooms, unit areas and unit equipment; reports outdated supplies, stock levels and restock set levels of items and necessary equipment repairs
• →Assists in routine clerical functions such as filing of medical information in patient’s records, locating and compiling department charts, and obtains necessary medical records from other providers
• →Performs diagnostic tests and processes and enters results
• →Communicates patient concerns and needs to the healthcare provider
• →Provides timely response to patient inquiries and timely completion of assigned tasks
• →Demonstrated ability to communicate effectively on the phone, in writing and via email, as well as ability to exercise discretion on sensitive and confidential matters
• →Assists physicians in preparing for minor surgeries
• →Assists with scheduling of tests and treatments
• →Apply dressing, bandages, and splints as ordered by podiatrist
• →Maintain a sanitized and safe working environment
• →Maintain HIPAA
• →Perform other duties as assigned by practice manager
• →Critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision
• →Strong computer skills and use of Microsoft Office
• →Knowledge of basic medical procedures such as dressing a wound
• →Strong communication skills and ability to actively listen
• →Knowledge of medical terminology and anatomy
• →Strong organizational and clerical skills to maintain patient files and perform office duties
• →Customer services skills
• →Knowledge of safety and sanitation procedures

High School Diploma or Equivalent

Current American Heart Association CPR Certification

Certification from an approved medical assistant program or equivalent combination of training

EMR experience is a plus

National Medical Assistant Certification

Successful completion of a medical assisting externship

One or more years experience in an outpatient clinic or other healthcare setting

One or more years of demonstrated customer service experience

Experience working with an EMR system

Experience as a medical scribe

CPR Certification

X-ray certification

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. AFAC is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

While performing the duties of this job, the employee is regularly required to stand, sit, stoop, crouch, or kneel; use hands; and talk or hear.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to look at a screen for extended periods of time.

Must be able to lift/carry up to 45 lbs.

Fine motor skills and ability to type using a keyboard

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.