→Provides fast, flawless, personalized customer service to our players
→Promotes positive customer relations
→Creates memorable service experiences and a fun-filled environment for our players
→Facilitates the game and explains the rules of the game to our players
→Conducts assigned game according to procedures; computes pay-off odds to pay winning bets and collect losing bets
→Exchanges cash for gaming chips according to procedures (buy-in transactions)
→Audits and completes fills and credits on the table games
→Cooperates with other dealers when assigned to the same game
→Controls the pace of the game
→Ensures game security
→Informs the Floor Supervisor and /or Box person of any requests or unusual play
→Issues the proper amount of gaming chips to players after completion of the credit authorization procedures
→Adheres to established cash handling and accounting procedures
→Complies with all departmental and company policies as well as all established regulations
→Maintains confidentiality regarding customer play
→Amicably resolves customer issues
→Works safely, following all established safety rules and regulations
→Communicates effectively with co-workers, supervisors and guests
→Follows all relevant policies and procedures
→Performs other duties as assigned.

Competencies:

→Must possess excellent English communication skills.
→Must be able to successfully pass a background check and receive a license from the DE Lottery.
→Must be able to appropriately manage stressful situations, occasionally dealing with angry customers.
→Must be able to work weekends, holidays and nights as business needs require.
→Must be able to report to work on time as scheduled
→Must present an overall professional appearance and report to work in appropriate attire

Work Environment:

Table Games - Dealer

Listing Details