Food Service Cashier

POSITION SUMMARY
This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

CORE FUNCTIONS
1. Accurately records all sales in the Point of Sale System; transacts payments with customers.

2. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility.

3. Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times.

4. Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution.

5. May perform cleaning, stocking, sign maintenance and other duties as assigned.

6. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS
FS - Typical Foodservice/Kitchen Environment: (Cook, Food Services Worker)
Able to stand, walk, stoop, reach, push, pull, and bend frequently.
Work may be done in uncomfortably high temperature and humidity, sometimes on wet surfaces.
May be required to lift up to 75 pounds.
Must wear protective clothing as required.
Ability to communicate effectively.

MINIMUM QUALIFICATIONS

This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. Good reading, writing and math skills. Must be able to learn food handling regulations and pass certification tests as required.

Requires the ability to learn Point of Sale cash register system, beverage brewing and/or dispensing equipment and cleaning equipment.

For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Additional related education and/or experience preferred.

DATE APPROVED 05/14/2023

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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