Integration Program Manager

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Join Banner Health's Enterprise Integration & Separation Team — Where Strategy Meets Execution!

POSITION SUMMARY

This position is responsible for coordinating, supporting, and advancing the execution of enterprise integration and separation activities across acquisitions, joint ventures, medical group onboarding, and asset divestitures. Working in close partnership with leadership, this role helps translate integration strategies, playbooks, and operating models into organized, well-coordinated work across functional teams.

The role supports the operational rhythms of assigned integration and separation engagements — maintaining work plans, tracking milestones, facilitating cross-functional coordination, and ensuring stakeholders have the information and structure they need to deliver on integration commitments. This role works across Finance, Human Resources, Information Technology, Operations, Legal, Credentialing, and Clinical functions to keep integration work moving forward in a disciplined and consistent manner.

In addition to supporting active engagements, the position contributes to the development and ongoing improvement of integration infrastructure, including playbooks, templates, tracking tools, and platform capabilities within ServiceNow and related enterprise systems. This role operates with a high degree of independence and is expected to manage ambiguity, build relationships across functions, and deliver organized, reliable support across multiple concurrent efforts.

CORE FUNCTIONS

1. Supports the planning and coordination of integration and separation activities across assigned engagements, working closely with team leadership and functional workstream leads to develop and maintain detailed work plans, project schedules, and milestone trackers that keep cross-functional teams aligned and progressing toward integration goals.

2. Coordinates day one readiness activities across functional areas including Human Resources, Information Technology, Operations, Finance, Legal, and Credentialing, helping ensure that operational continuity, employee communications, systems access, and regulatory requirements are confirmed and ready prior to and at the time of legal close.

3. Facilitates integration governance meetings, workstream syncs, and stakeholder briefings by preparing agendas, capturing decisions and action items, distributing follow-up communications, and tracking accountability to ensure commitments made in governance forums translate into action across teams.

4. Maintains program management infrastructure for active engagements including status reports, risk and issue logs, dependency maps, and decision registers, ensuring that information is current, accurate, and presented in a format that supports timely decision-making by team leadership and executive leadership.

5. Monitors integration progress across workstreams and surfaces emerging risks, dis-synergies, delays, or stakeholder concerns in a timely manner, providing clear context and initial assessment to support rapid problem resolution and escalation where needed.

6. Supports separation and divestiture activities by coordinating the tracking and execution of separation workstreams as directed, including Transition Service Agreement (TSA) monitoring, operational cutover coordination, and separation milestone reporting.

7. Serves as an accessible operational point of contact for functional workstream leads and acquired entity representatives during active engagements, maintaining consistent communication, clarifying integration expectations, and helping resolve day-to-day coordination challenges that arise across teams.

8. Contributes to the development and continuous improvement of the enterprise Integration & Separation Playbook, standard templates, onboarding checklists, and reusable work products by incorporating observations and lessons learned from active engagements to strengthen repeatability and efficiency across future transactions

9. Supports the configuration, maintenance, and improvement of integration management capabilities within ServiceNow and other enterprise platforms, helping ensure that tools and tracking systems reflect current playbook standards and provide leadership with reliable visibility into integration portfolio status and performance.

MINIMUM QUALIFICATIONS

Knowledge, skills and abilities as normally obtained through the completion of a Bachelor’s degree in Healthcare Administration, Business, Industrial Engineering, Information Systems, or a related field, or an equivalent combination of education and relevant professional experience.

Typically requires 5+ years of experience in program or project management, healthcare operations, or complex cross-functional coordination environments.

Demonstrated ability to manage multiple concurrent workstreams, maintain organized and accurate program documentation, and drive follow-through across cross-functional teams in fast-moving and ambiguous environments.

Experience developing and maintaining project plans, risk logs, status reports, and stakeholder communications for enterprise-level initiatives.

Strong interpersonal and facilitation skills with the ability to build working relationships across operational, clinical, financial, and technical stakeholders at varying levels of the organization.

PREFERRED QUALIFICATIONS

Experience supporting mergers, acquisitions, joint ventures, or medical group onboarding in a healthcare delivery organization

Familiarity with enterprise program management or integration platforms such as ServiceNow, Midaxo, or similar workflow and portfolio management tools.

Project Management Professional (PMP) certification or equivalent credential.

Experience applying change management principles within organizational integration or transformation initiatives.

Knowledge of healthcare operations including revenue cycle, credentialing, clinical operations, or HR onboarding within a large health system environment.

Additional related education and/or experience preferred.

EEO/Disabled/Veterans

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