Support Worker Westcare Centre

Join the WestCare team, primarily supporting our Code Blue and Code Red emergency response services. When activated during severe weather events, you'll provide practical support, referrals and a welcoming presence for people experiencing homelessness and hardship. You'll help create a safe and supportive environment, build positive relationships, respond to challenging situations and connect people with the services and supports they need. Additional shifts may also be available throughout the week. 

You're compassionate, down-to-earth and passionate about supporting people through tough times. You build trust easily, stay calm under pressure and enjoy working as part of a team to create positive outcomes for others. 

You will also have the following skills and experience:  

• Certificate IV in Community Services (or similar), or equivalent relevant experience 

• Experience supporting people experiencing homelessness, disadvantage, mental health challenges and/or alcohol and other drug issues 

• Strong communication and relationship-building skills 

• A trauma-informed approach to supporting others 

• Confidence managing challenging behaviours and complex situations 

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.  

All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people. 

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you. 

We do not accept applications via email, however, for more information, please see our website, or reach out to David Secomb at manager at david.secomb@baptistcare.org.au for a confidential discussion.