Director of Operations

The Director of Operations for our Ashland Ave. site is responsible for the planning and execution of all operational functions, including but not limited to manufacturing, assembly, materials, logistics and paint for this 200 Team Member union site. This leader is responsible for achieving site key performance indicators (KPIs) for safety, quality, performance, and financial targets.                  

• Develop the strategic goals and objectives for optimization of material flow while driving for a continuous improvement, people-centric culture, in alignment with the organization’s overall vision and customer requirements.
• Lead, develop, and mentor a team of operational leaders while providing leadership for the entire site of 200 Team Members in a union shop.
• Monitor and drive improvements in Safety, Quality, Delivery, and Cost (SQDC).
• Budget and manage costs by developing standard procedures that keep daily operational expenses within budget while continuing to focus on cost reduction measures.    
• Manage the site financial metrics and prepare accurate monthly financial forecasts.
• Work directly in collaboration with aftermarket sales on project scope accuracy to ensure customer expectations are met and financial targets are achieved.   
• Utilize processes such as NET risk assessment and the opportunity management system (OMS) to establish the best possible project outcome.
• Provide leadership needed to ensure effective utilization of Team Members and equipment.
• Ensure that project schedules are aligned with customer requirements, facility capabilities and internal capacity.
• Manage established manufacturing methods to ensure that quality standards and performance metrics are maintained.
• Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus.
• Monitor daily operations and proactively take corrective action as needed.
• Work cross-functionally with other aftermarket leaders to implement Life Cycle Support initiatives and with new equipment leaders to stay aligned on commercial and new product development initiatives.
• Oversee the identification, prioritization, and execution of continuous improvement opportunities to drive step changes, increase overall operational effectiveness and support proactive and measurable process improvement results to ensure consistency and standardization of best practices and tools.
• Work with the Quality team and leaders to address QIRs with solid containment, root cause, and permanent corrective action.
• Align people, processes, measurements, standards, and efforts across disciplines with a primary focus on safety, delivery, quality, and cost.
• Grow and develop Team Members in alignment with corporate and divisional expectations.
• Perform other duties as assigned.

• Bachelor’s degree required (preferably in engineering); MBA or other advanced degree a plus.
• A minimum of 15 years of professional experience in a manufacturing environment with at least 10 of those years in a leadership position.
• Previous knowledge and demonstrated application of Lean principles and tools, including Daily Management, Process Mapping, and problem-solving tools.
• Experience in organizing, planning, and executing large-scale projects from the envisioning and assessment stage to implementation.
• Experience working with senior leaders during times of organizational change and transformation.
• Proven experience defining KPIs, managing reporting, and showcasing data-driven results around overall business management.
• Strong change management skills with experience in leading change.
• Previous experience leading the Warehousing and Logistics functions
• Previous experience working at a union site is preferred.
• Previous experience leading multiple functions (Planning, Mfg. Engineering, Purchasing, Logistics, Operations) a plus.

• Strong business knowledge with a proven ability to use communications to drive business strategy.
• Demonstrated organizational leadership for building a high-performing team that can drive results.
• Understands and uses Lean methodologies to drive improvements in SQDC.
• Excellent team building and change management skills, and the leadership skillset to recruit, train, coach, and mentor Team Members.

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Drives Vision and Purpose – Painting a compelling picture of the vision and strategy that motivate others to action.
• Balances Stakeholders – Anticipating and balancing the needs of multiple stakeholders.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Plans and aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.

Provides leadership and direction to leaders and Team Members.  The team has 200 total Team Members.

• Typically sits, grasps items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about occasionally
• Lift, move or otherwise transfer items up to 30 lbs. occasionally
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car occasionally

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