Student Care Coordinator

Bethel University is a leader in Christ-centered higher education with approximately 4,700 students from 50 states and 32 countries enrolled in undergraduate, graduate, seminary, and adult education programs. Based in St. Paul, Minnesota, Bethel offers bachelor's and advanced degrees in nearly 100 fields. Educationally excellent classroom-based and online programs equip graduates to make exceptional contributions in life-long service to God and the world.

Bethel University is seeking a dedicated part-time Student Care Coordinator to join our Student Life team. In this role, you will serve for our traditional undergraduate students—walking alongside them as they navigate the academic, social, and emotional challenges of college life. Working closely with the Associate Dean for Student Care, Resident Directors, and Deans, you will help turn early alerts into actionable plans for student flourishing.

• The Perfect Schedule: Ideal for anyone seeking a true 10-month schedule. Enjoy your summers off (June and July) while making a deep, lasting impact during the academic year.
• Mission-Driven Work: At Bethel, we view student care as a ministry. You will get to actively live out your faith by fostering a Christ-centered community of belonging, holistic wellness, and spiritual growth.
• Collaborative Environment: You aren't doing this alone. You will be part of a supportive Student Life team that meets to collaborate, problem-solve, and lift up our student body.

Bethel’s mission is to educate and equip students to lead lives of impact through transformative academics in a Christ-centered community. Bethel’s employee community plays a central role in developing our students as whole and holy persons. To carry out this mission, Bethel uses the foundation of our guiding documents, the Affirmation of Faith, Community Covenant, and Key Policies. Bethel expects all employees to actively participate in creating our Christ-centered community by agreeing with and abiding by our core beliefs in the Affirmation of Faith and supporting all other beliefs as Biblical, responsible, and thoughtful approaches while avoiding dissension and divisiveness. Employees teach and mentor students and help one another uphold our Community Covenant commitments.  As a result of these expectations, all University employees act as ministers of the gospel of Jesus Christ by actively partnering with the University to carry out its mission and foster Bethel’s Christ-centered covenant community.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

• In partnership with the Associate Dean for Student Care, manage a caseload of low to mid-level student care cases involving academic, social, and emotional concerns.

• Participate in weekly student care and conduct meetings.
• Hold individual case management meetings with staff as needed.
• Collaborate with student life deans, resident directors, and other staff to address student care needs, crisis intervention, and make referrals to on-campus and off-campus resources.

• Serve as the intake coordinator and first point of contact for early alert referrals for all traditional CAS students.
• Coordinate care delivery through the early alert system in collaboration with deans and resident directors.

• Manage and maintain student care systems and files, including organizing, tracking, and archiving case information.

• Assist the Associate Dean of Student Care in developing care protocols, wellness initiatives, and case management assessment tools.

Required Education: Bachelor’s degree.

Preferred Education: Bachelor’s degree in a related field.

Required Experience: 3+ years of related experience.

Preferred Experience: Previous experience in higher education. Previous experience in counseling, social work or resourcing students.

• Ability to build rapport with students from diverse backgrounds and respond with empathy, compassion and professionalism.
• Ability to assess student needs and connect students with appropriate support resources. Ability to handle confidential information.
• Must communicate tactfully and effectively with students, families, faculty, staff, and external partners.
•  Ability to remain calm, composed, and effective in high-stress situations.
• Ability to work both independently while also contributing effectively as part of a collaborative team.  
• Ability to prioritize competing demands, manage a caseload effectively, and keep timely and accurate records.
• Ability to support and advance student well-being, belonging, and success within a Christ-centered educational environment.

This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting and traversing the Bethel Campus on a regular basis. Reasonable accommodations may be made to ensure people are able to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Typically, days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand. This position averages 20 hour per week and is scheduled to work August - End of August (10 months per year).