Legal Counsel, Commercial

BetterUp | Full-Time | Hybrid | San Francisco, CA

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

BetterUp’s Legal Team acts as talented lawyers, strategic partners, ethical advisors, and innovators. We help BetterUp navigate complex, cutting-edge legal challenges—including novel issues in AI and emerging technologies—with clarity, creativity, and a deep sense of responsibility aligned with our core values: Courage, Craftspersonship, Playfulness, Grit, Empathy, and Zest.

We proactively collaborate with all BetterUp teams to thoughtfully assess new products and technologies from ideation to launch. We analyse potential legal and safety risks, develop robust regulatory compliance strategies, and lead governance initiatives to maintain our commitment to ethical innovation.

Reporting to the Associate General Counsel, Commercial, we are looking for a Legal Counsel, Commercial who brings enterprise contracting expertise and the commercial judgment to operate as a true business partner at scale.

This role is for a lawyer who thrives on complexity, earns trust with Sales and GTM leadership quickly, and brings a market-informed perspective to every negotiation. You will own a portfolio of enterprise SaaS and Professional Services deals, while also building the playbooks and standards that make the whole team faster. Every negotiation should make the next one easier—not just for you, but for the team.

• Own end-to-end negotiations of enterprise SaaS agreements, Professional Services contracts, SOWs, and strategic partnerships across BetterUp’s US and international customer base

• Manage complex, high-value deals on customer paper—navigating structural amendments, bespoke enterprise terms, and sophisticated procurement processes with speed and precision

• Partner closely with Sales leadership as a trusted commercial advisor, providing real-time guidance on deal structure, risk, and positioning throughout the sales cycle

• Manage the in-life legal relationship on BetterUp’s most strategic accounts, where commercial obligations do not end at signature

• Bring a market-informed perspective on what enterprise customers expect in commercial contracting and keep BetterUp’s terms current and competitive

• Support cross-functional teams on product-aligned commercial terms, data commitments, and AI-related contractual provisions

• Own and continuously improve commercial contract playbooks, translating live negotiation experience into clear fallback frameworks that empower the team to move decisively

• Implement and optimize CLM systems to track agreements, key terms, and renewal cycles

• Build dashboards providing real-time visibility into deal flow and bottlenecks

• Lead development of templates, automation, and workflows that streamline the commercial lifecycle

• Identify and manage legal risks related to commercial activities, data commitments, AI technologies, and customer obligations

• Shape commercial policies that balance compliance, operational needs, and business growth

• Lead refresh of contract templates to reflect new products, AI capabilities, and data governance requirements

• Collaborate with Privacy, AI Governance, and Product teams to translate regulatory requirements into defensible contract language

• Monitor market trends and competitive positioning to keep BetterUp’s contracting approach current and commercially viable

• J.D. from an accredited law school; active bar membership in good standing

• 3–5 years of post-admission experience in commercial law, with a focus on enterprise SaaS agreements, Professional Services contracts, and complex B2B transactions

• Demonstrable experience managing high-volume deal flows independently, including deals on customer paper with structural amendments

• A track record of building things—playbooks, clause libraries, templates, or decision frameworks—not just advising on them

• Genuine fluency in legal technology; experience with CLM platforms (Ironclad, Salesforce-native, or equivalent) is a plus

• Strong working knowledge of GDPR, CCPA, and AI governance requirements—with the ability to lead drafting and negotiation of privacy and AI-related contract terms in enterprise deals, not just flag issues for others to resolve

• Familiarity with cross-border data transfer frameworks and how they intersect with commercial contracting is a plus

• Strong commercial judgment—you know when to hold a position and when to find a creative path forward

• Clear, confident communication skills; you can distil complexity for Sales, Finance, and senior leadership without losing precision

• Collaborative, low-ego approach with a track record of building trusted relationships across functions

• Hands-on experience using AI tools to accelerate contract drafting and review—such as Claude, Harvey, Ironclad AI, or similar—and a genuine interest in pushing the boundaries of what those tools can do in a commercial legal context

• An eye for the systemic—you naturally think about how to make the next deal faster before the current one has closed

At BetterUp, we’re building an AI-enabled organization where continuous reinvention is a core value. Every team member leverages emerging technologies to unlock innovative solutions and maximize impact.

As a Legal Counsel, you’ll:

• Drives functional strategy for AI adoption within the Legal team, identifying opportunities that create competitive advantage in how commercial work gets done

• Build scalable AI-powered approaches to contract review, risk triage, and deal acceleration that fundamentally change team throughput

• Serve as a trusted advisor to leadership on AI capabilities, limitations, and strategic implications in commercial contracting and legal operations

• Establish governance frameworks and best practices for responsible AI usage in legal processes—and help define AI-related contract standards as the market evolves

We encourage all candidates to share examples of how they’ve used AI tools in their work—whether it’s contract review tools, CLM integrations, or AI-assisted legal research. We view AI fluency as a complement to craft, not a replacement for it.