Senior Desktop Engineer

You will be the technical lead across our End User Computing and Workplace Technology teams, setting the bar for how we build, deploy, and maintain systems at scale across a 5,000+ device fleet — a large, complex environment spanning Windows, Mac, and cloud-managed device platforms. This is a hands-on role for someone who wants to own design decisions and solve hard problems, not manage people. When a project is at risk or a design needs a harder look, you're who the team leans on.

• →Own the design and implementation of major initiatives across device management, identity, and workplace technology
• →Provide technical leadership for the IT Engineering team, raising the bar on execution and quality
• →Unblock complex problems, review high-risk changes, and raise the quality floor across the team
• →Evaluate new tooling and platforms with a clear view of tradeoffs, security posture, and operational cost
• →Turn ambiguous business problems into well-scoped technical solutions, making sound decisions with incomplete information
• →Participate in incident response for issues affecting user systems or workplace platforms — own technical response, drive resolution, and ensure problems are fully closed
• →Represent the team's technical direction to cross-functional stakeholders and senior leadership without the director in the room when needed

• 5+ years in IT engineering with a background in desktop engineering, end user computing, or device management at large or mid-sized enterprise scale
• Hands-on scripting experience with Python, PowerShell, or Bash for automation and orchestration
• Deep operational experience with MDM tooling across Windows and Mac device fleets
• Identity and access governance: SSO, SAML, SCIM, conditional access policies, and access lifecycle management
• Experience with Git-based version control workflows, including pull requests and code review

• Experience with Zero Trust security frameworks and compliance practices
• Actively uses AI tools as part of their engineering workflow; brings an AI-forward mindset to solving problems at scale
• Experience working in SASE/SSE environments
• Experience with logging, SIEM integrations, auditing, monitoring, and device telemetry
• Network fundamentals: DNS, DHCP, TLS/SSL, and Zero Trust/VPN architecture
• Familiarity with endpoint security tooling (EDR, DLP)

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