Operations Specialist - Gulf Binance

Responsibilities:

• Support daily operational routines and ensure key tasks are completed accurately and on time.
• Act as Tier-2 support for operational issues escalated from internal or customer-facing teams.
• Track, follow up, and coordinate issue resolution across relevant teams until closure.
• Prepare regular and ad-hoc operational updates for management review.
  
  

• Support product launch readiness from an operations perspective, including UAT coordination, SOPs, FAQs, internal alignment, and post-launch monitoring.
• Work closely with Product, Technology, Compliance, Risk, Customer Service, Finance, and other teams to ensure smooth execution.
• Review product flows and identify operational gaps, user pain points, or process risks before and after launch.
• Maintain and improve workflows, checklists, and internal playbooks to support scalable operations.
  

• Support operations planning and execution for new business initiatives, including Tokenization-related services.
• Help define operational workflows, control points, SOPs, and issue-handling processes for new services.
• Coordinate with Product, Compliance, Legal, Risk, Technology, Finance, and external partners to support launch readiness and post-launch operations.

• Shape the future of finance 
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle challenging projects in a fast-paced and innovative enviornment with autonomy
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

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