Online Content Specialist

Black Canyon Consulting (BCC) is searching for Online Content Specialist to support our work at the National Institutes of Health (NIH) in Bethesda, MD.  

• Minimum Education Requirement: Bachelor’s degree.
• Two years experience in publishing or library science environment.
• Familiarity with online publications, specifically electronic journals or books.
• Positive attitude; displays flexibility and patience in a high-volume, customer service-focused, environment.
• Comfortable managing multiple projects simultaneously.

• Ability to communicate technical and non-technical information effectively to publishers, developers, users, and data providers.
• Ability to conduct data analysis and work with developers to implement solutions.
• Ability to work with complex, detailed information.
• Knowledge of XML and/or HTML.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• At least one item from the “Desired Skills” list.

• Experience managing production workflow of an online publication.
• Expertise with electronic image formats (TIFF, GIF, JPEG, EPS, PNG) and with image creation software (for example, Adobe Photoshop).
• Experience editing journal or book content or in journal or book production.
• Experience with UNIX/Linux in a data production environment.
• Experience with bibliographic cataloging metadata (MARC, RDA, ISSN Centre)

• →Track incoming content and the progress of work on multiple projects in development or production stages.
• →Communicate with publishers, content providers, help desks, and colleagues to facilitate project needs assessments.
• →Process and evaluate content using web-based tools and UNIX scripts.
• →Check accuracy and integrity of source data and online presentation of content.
• →Conduct data analysis and troubleshoot errors; coordinate with appropriate personnel to solve programming and content-related issues.
• →Serve as a liaison between authors, publishers, and/or vendors and the NLM.