Technical Account Manager

At Bland, we’re building the most human AI phone agents in the world.

We’re a Series B startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we’ve raised $65M to reimagine the future of customer communication. Today, we’re a 60 person team powering voice automation for companies like Better.com, helping them deliver friendly, helpful, and human-like conversations at massive scale.

And now we’re hiring our next game-changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success, and solutions.

Why this role exists

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• Startup experience or early-stage TAM experience

• Experience with AI/ML, conversational AI, or telephony systems

• Familiarity with debugging distributed systems, logs, or APIs beyond REST/JSON

• Background working with voice workflows, call flows, or contact center tech

• Experience building TAM playbooks or customer onboarding frameworks

You get to build real AI systems that talk, reason, and help humans at scale and you’re the one bringing that magic into production for customers across entire industries.

You’ll be part of a small, elite team at the frontier of voice AI, with massive ownership and the chance to define what “best-in-class technical account management” means in the age of LLMs.

And if we do this right? You will have a measurable, outsized impact on Bland’s growth curve.

Compensation & Perks

Salary: $120k – $180k base + meaningful equity + benefits.

Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby).