Bloomon10d ago

Inventory & Supply Planner

LondonFull-timemid

Logistics & Supply ChainSupply Planner

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Quick Summary

Overview

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care wildly. Caring wildly is celebrating the little things we all do for each other every day. Not just the big occasions.

Technical Tools

Logistics & Supply ChainSupply Planner

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp™ – committed to making long-term positive change for our community, and the world around us.

Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination.

🛠️ Operations Team @ Bloom & Wild Group

The Operations team at bloomon and Bloom & Wild is split into two sub-teams, although in practice there is a close collaboration between all these sub-teams on a daily basis:

Production and supply chain - centralized around our two main warehouses near Amsterdam and Birmingham the teams run our sourcing, supply chain, production and fulfilment operation. They cover the full range of products we process in our own warehouses: flowers, plants, gifts, food & drinks, packaging material and much more. They optimise for customer satisfaction, On Time-In Full fulfilment, quality and associated COGS.
Fulfilment and Customer Operations - managing our partially outsourced sourcing, production and fulfilment in the UK, optimising our delivery organisation in all countries we are active in and servicing our customers with the Customer Delight team. The team works closely with our partners to achieve operational excellence and optimise for quality and customer satisfaction, delivery performance, capacity and associated COGS.

As part of the ‘Production and Supply chain’ domain, the Central operations planning team is the oil in the machine of our full end-to-end supply chain. In order to ensure an optimal production and fulfilment process in our warehouses, your team is in the middle between the forecasting team, the sourcing teams, the commercial country teams, logistics and the warehouse teams. By understanding the different and opposing needs of all teams, you navigate to optimise for maximum availability of our products to sell, and minimise wastage on our fresh products. By means of your coordination we unlock and utilise the maximum flexibility in our supply chain, in the most efficient way.

You will work alongside our Lead supply planner, who is responsible for our peak planning as well as overseeing our team’s operational coordination, and our planning manager, who currently looks after our flower and plants planning. The role you are applying for is a new role to cater for our growing range of our non-horticulatural products, such as non-flower gifts but also vases and pots, where you’ll be responsible for the end to end planning and digital inventory management.

To excel in this role you need a strong analytical mindset, great Excel and AI automation skills, and to pride yourself in being a meticulous executor and a rockstar in prioritisation. If this sounds like you, keep on reading!

Be central point of contact regarding our non-horticultural supply planning for all operational, supply chain, and commercial teams and satisfy all opposing interests in the best way possible

Converting our daily, weekly, and monthly commercial demand forecast into our supply and production planning systems

Live gatekeeping of stock levels of all our products, across all countries, brands and all delivery days, ensuring that where possible we are never sold out but also do not incur significant wastage - in close cooperation with our commercial, procurement and warehouse teams

Operationally keep systems up to date (eg. upload stock availability, keep range plan updated in order tooling, solve availability issues due to product settings in our backend)

Master the complex dynamic of our expanding SKU mix with varying limited freshness shelf life (home & living, fresh food, drinks)

Solve out of stock situations (eg. upgrade individual customer orders / trigger resends / align with Customer Delight on customer communication)

Key stakeholder and user of our stock management tool and various dynamic sheets used for supply chain cooperation

Optimization and continued automation of the related sheets and processes that you own, and close collaboration with product and tech to optimize the pieces they own

Ensure accurate stock management and reflection in our system landscape in close collaboration with our warehouses, investigate stock discrepancies and solve root causes

Support the planning and execution of supply chain and warehouse operations set up in detail around bank holidays and our yearly peak sales (Valentines, Easter, Mothers Day, Christmas)

Support the Lead supply planner generally, and provide holiday cover when required.

Degree in business or related field

2-5 years experience in a supply chain environment and working with inventory or supply/demand planning

Highly advanced analytical skills with an ability make data-driven decisions

Advanced MS Excel/Google sheets knowledge and experience (pivot tables, vlookups, index match, query, importrange etc)

You enjoy a structured week, with recurring, yet challenging tasks

You perform well under pressure, and are good at prioritizing

It’s a plus if you’re confident and comfortable user of AI for analyses and automation

You have an eye for detail, making sure you’re 100% correct

You have a problem solving mindset, and enjoy unravelling complex challenges

Great communication skills and experience in stakeholder management

Experience in working with ERP/WMS systems is a plus

You are fluent in English

You’re willing and able to travel to our warehouses at least once a week

Based in the Netherlands or UK, within travel distance to our Amstelveen (Meerlandenweg 40) or Nuneaton (Gresham Road) warehouse.

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.