Housekeeping Manager- Hilton Garden Inn- Mt Laurel, NJ
Quick Summary
Housekeeping Manager – Job Description Location: Hilton Garden Inn – Mt. Laurel Department: Housekeeping Reports To: General Manager / Operations Manager Position Summary The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure the…
Operational Leadership Manage and supervise all housekeeping staff, including room attendants, housepersons, and laundry personnel Ensure guest rooms, public areas, and back-of-house spaces meet brand and company cleanliness standards Conduct daily…
2–5 years of housekeeping leadership experience in a hotel environment Strong knowledge of hotel housekeeping operations and brand standards (Hilton experience preferred) Excellent organizational and time management skills Ability to lead and…
Responsibilities
~1 min read- → Manage and supervise all housekeeping staff, including room attendants, housepersons, and laundry personnel
- → Ensure guest rooms, public areas, and back-of-house spaces meet brand and company cleanliness standards
- → Conduct daily inspections of rooms and public areas
- Recruit, train, coach, and evaluate housekeeping team members
- Create schedules based on occupancy forecasts and business needs
- Address employee relations matters in collaboration with HR
- Respond promptly to guest requests and service issues
- Maintain high guest satisfaction scores related to cleanliness
- Implement continuous improvement practices
- Manage housekeeping supplies, linen, and equipment inventory
- Control costs while maintaining quality standards
- Coordinate with vendors for supplies and services
- Ensure compliance with OSHA standards and hotel safety protocols
- Maintain proper handling of chemicals and cleaning equipment
- Support adherence to brand standards and audit requirements
Requirements
~1 min read- 2–5 years of housekeeping leadership experience in a hotel environment
- Strong knowledge of hotel housekeeping operations and brand standards (Hilton experience preferred)
- Excellent organizational and time management skills
- Ability to lead and motivate a diverse team
- Strong communication and problem-solving abilities
- Bilingual (English/Spanish) preferred
- Attention to detail
- Leadership and team development
- Time management
- Conflict resolution
- Customer service excellence
- Consistently meet or exceed cleanliness scores and QA audits
- Maintain labor costs within budget
- Achieve high team engagement and low turnover
- Ensure timely room availability for check-ins
Location & Eligibility
Listing Details
- Posted
- March 27, 2026
- First seen
- March 27, 2026
- Last seen
- May 8, 2026
Posting Health
- Days active
- 43
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- May 10, 2026
Signal breakdown
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