COO Operations Director

Interim COO / Operations Director (Part-Time Advisory, 3-Month Rolling Contract) remote based London, Ireland, Mainland Europe, USA (flexible). A pioneering CBD skincare company, combining cutting-edge research with natural ingredients to deliver high-performance beauty products. With ambitious growth plans across Europe, the business is investing in operational excellence to support multi-country distribution, regulatory compliance, and a seamless customer experience. The Opportunity We are seeking an Interim COO / Operations Director on a 3-month rolling contract (part-time/fractional). This is a hands-on leadership role, partnering directly with the CEO, to design and implement scalable operations that will power the next phase of growth. Key Responsibilities Lead European logistics rollout: select and negotiate with 3PL providers, ensuring optimal service, cost, and reliability. Design efficient EU inventory flows and fulfilment processes that meet consumer demand and wholesale partnerships. Establish and implement operational SLAs and compliance frameworks for cosmetics distribution. Build scalable systems and processes that balance quality, cost control, and growth readiness. Partner with leadership to ensure operations are fully aligned with the brand’s expansion and commercial goals. About You Proven track record as COO / Operations Director in beauty, cosmetics, consumer goods, or closely related D2C/B2B industries. Strong expertise in international logistics, supply chain, and distribution – ideally within the EU market. Experience scaling consumer brands across multiple countries and managing outsourced 3PL partners. Strategic yet hands-on operator, able to design processes and also roll up sleeves to execute. Collaborative, commercially astute, and excited to support a visionary founder-led brand. Contract & Rewards Part-time / Fractional (1 day per week during the phase 1 analysis, design, planning phase for a few months, then 2-3 days a week to implement and lead the plan as Interim COO) 3-6 month rolling contract with potential extension Competitive day rate / monthly retainer May be offered full time in 6+ months (optional) Why Join? This is a chance to make a direct impact on the European growth story of a fast-growing CBD skincare company, shaping its operations for scale while working closely with a dynamic founder.