Marketing Communications Specialist

If you are an exceptional writer, a sharp project manager, and a storyteller who thrives on turning complex ideas into clear, compelling narratives, this is the role for you!

Boingo is looking for a Marketing Communications Specialist to join our team. In this role, you will be responsible for contributing to our highest-stakes B2B communications—specifically RFIs, RFPs, proposals, and interview decks that directly drive business growth at the bottom of the sales / marketing funnel.

• Write, edit, and polish proposal content and high-stakes presentation decks in Boingo’s brand voice, ensuring clarity, accuracy, and impact.
• Translate complex technical, financial, and operational concepts into persuasive, customer-focused narratives.
• Demonstrate proficiency using generative AI tools to research, outline, organize, and accelerate content development.
• Maintain and organize marketing templates and content libraries so the team always operates efficiently.

• Own the logistics of the proposal process from end to end, managing timelines, task assignments, and final quality control.
• Juggle multiple marketing deliverables simultaneously, maintaining a high attention to detail under tight deadlines.
• Track and report on proposal win rates and KPIs, analyzing what worked to continuously improve our messaging.

• Partner proactively across Business Development, Product, Engineering, Finance, and Creative Services to extract the insights you need to build comprehensive narratives.
• Serve as a driving force and primary point of contact for proposal projects, confidently managing up and across teams to ensure inputs are delivered on time.
• Deliver exceptional internal customer service, bringing energy, humility, and a collaborative spirit to every project kickoff.

• Exceptional Writing & Editing Skills: You know how to command a page, trim the fluff, and write copy that engages a business reader.
• Tech Tools Savvy: Strong skills in PowerPoint, Microsoft Word and AI tools.
• Learning Agility & Growth Mindset: You are deeply curious, highly coachable, welcome constructive feedback, and actively look for ways to absorb information and improve your craft.
• High Accountability & Grit: You take extreme ownership of your deadlines and details, even when operating in a fast-paced environment.
• Impeccable Collaboration: You have the emotional intelligence and confidence to work with diverse personalities, from engineers to executives.
• Bachelor’s degree in marketing, communications, English, business, or a related field (or equivalent practical experience).

• 1–2 years of experience in a marketing, corporate communications, agency, or sales support environment (strong internship experience absolutely counts).
• Basic exposure to or familiarity with business proposals, presentations, or RFPs.

At Boingo, we don’t just follow the latest technology trends – we help shape them. Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering cellular and Wi-Fi networks in airports, transit hubs, military bases, stadiums, convention centers, commercial properties, multifamily communities, and more. We are proud to keep people connected at some of the most iconic venues in the world.

There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products. We offer an incredible benefits and perks package, including health, dental, vision, 401(k) match, unlimited vacation, tuition reimbursement, cell phone reimbursement, and pet care benefits. It’s no wonder we’ve been named among the Best Places to Work 12 times (and counting!).

This role is based in our beautiful Frisco, TX headquarters – just a three-minute walk to The Star, home to the Dallas Cowboys. The Star District offers 35 shops, restaurants, and specialty services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, or veteran status.   

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