Junior Operations Manager (f/m/x)- French Market

We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience. Would you like to join and be a part of digitalisation of retail?

bonial is part of Axel Springer SE and is disrupting the retail landscape as the leading "Drive to Store" partner in Germany and France. Through our platforms "kaufDA" and "MeinProspekt" in Germany, and “Bonial” in France, we connect millions of users with their favorite shops and brands—driving real impact every single day.
We are in the midst of an exciting growth phase, scaling fast and transforming the way people discover retail. At bonial, we thrive in a high-performance, fast-paced environment fueled by motivated, results-driven individuals who are passionate about making a difference. If you’re looking to be part of a dynamic team that’s shaping the future of retail, we’d love to meet you.

As a Junior Operations Manager (f/m/x) for France, you will work from Berlin and focus on customer care by publishing retailer content on our platforms. Within a team of 6 members, you will actively work on publishing the right content, in the right location, and with the right parameters for our customers. Your main stakeholder will be the Sales team in Paris, but you will also cooperate with the Traffic Management and the Product teams in Berlin. You will report to Mathilde, our Team Lead Operations (France), who encourages a culture of independence and mutual trust, encouraging you to proactively reach out for help as needed or discuss any questions during the weekly meetings. 

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  Manage content and brochure publications for your assigned customer portfolio

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  Ensure the online content we publish meets high-quality standards

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  Regularly communicate with our customers via email or calls

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  Collaborate closely with other teams, including Campaign, Sales, Product, and IT

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  Contribute to process, workflow and documentation improvements with your input

• Your French skills are excellent (C2 level, including perfect spelling), and you are fluent in English

• You have a natural service-oriented mindset and you are comfortable communicating on the phone and by email

• You work autonomously, independently, and you pay attention to every detail

• You have experience in using MS Office and CMS; experience with Jira and Salesforce is a plus 

• You are a true team player and you are planning to live in Berlin long-term

• Previous experience in a similar role is an advantage