Transitions, a program of the Recovery Services Bureau is a 30-day crisis stabilization program for homeless men and women with substance use disorders. As a seven-day/24 hour-a-day facility, there are three shifts that make use of Fill-in Counselors. Duties vary from shift-to-shift. The following is a list of some of the responsibilities that a Fill-In Counselor may have through the course of employment.

Duties

Develop positive professional relationships with clients to facilitate care.
With assistance from permanent staff, Fill In Counselors ensure overall safety of clients and environment.
Respond to emergencies and crisis situations according to appropriate policy.
Assist in monitoring the daily operation of the program. Duties many include distributing and collect linen, monitoring meals, performing rounds. Assist clients with daily living tasks as needed and / or requested.
Perform various administrative tasks such as maintaining accurate records (bed registers, bar slips, log notes, answering phones, relaying messages and information).
Transport clients and staff during scheduled shuttle trips following the authorized driver guidelines.
Transporting clients to various activities and appointments when authorized and where appropriate.
Search clients for contraband upon arrival at site.
Attend required meetings, at least one Fill-In Counselor meeting per quarter and trainings.
Fill-ins must work at least 2 shifts per month. Perform other duties as assigned.

Associate Degree or High School Diploma/GED and one year of related experience. Experience working with substance use disorders' clients preferred.
Experience working with diverse ethnic, racial and economic populations required. Bilingual preferred.
Prior experience working with homeless and dually -diagnosed clients helpful. Able to follow directions and work harmoniously with staff and guests.
Valid MA driver's license and safe driving record required.
Computer literacy a plus. Strong written and verbal skills required.
Transitions is a 24-hour operation- Punctuality, professionalism and respect for guests and staff are expected.

Fill-in Counselor - Transitions

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