Route Driver Full Time - Houston TX

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

• →Operate a CHEP-owned box truck (or similar equipment) in full compliance with safety regulations and CHEP standards.
• →Execute efficient delivery and collection of pallets and other assets at designated locations
• →Document and report findings on site conditions and recovery challenges, ensuring accuracy and timely updates to internal systems.
• →Collaborate with team members to develop and implement improved processes, focusing on key performance areas within LVR operations.

The CHEP LVR Representative will be responsible for executing multiple less-than-truckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR (Low Volume Recovery) Program. This will include partnering with multiple internal functions, building, and executing project plans as well as leading teammates through training of new processes.

• 225 Portwall Street, Suite 300, Houston, TX 77029

• Number of Countries: 1
• Number of Locations: 100+ Customer Locations

• Operate a CHEP owned box truck (or similar equipment) in compliance with all DOT (Department of Transportation) Regulations and CHEP Safety requirements
• Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
• Work with local customers on program compliance to drive efficiencies and increase collection volumes
• Document all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnel
• Visit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program’s customer base
• Develop, communicate, and implement improved processes focusing on key performance areas within the LVR operations
• Partner with internal resources to build and execute project plans
• Serve as a resource and trainer for LVR Representatives on key performance areas

• DOT & Safety Compliance
• On Time Performance/Customer Service Levels
• Operational Cost Optimization
• Total Pallets Delivered/Collected
• Customer/Location Growth
• LVR Program Cost Performance

• Customer Issue Resolution
• Delivery/Collection Prioritization
• Working Autonomously
• Working within a Matrix Environment   

Internal:

• Asset Recovery Reps
• LVR Coordinators
• Customer Service Field Reps
• Service Center/Operations Supervisors, Clerks and Managers

External:             

• Key Retail & Manufacturing Customers (Local level)
• NPDs (Local level)
• Potential Customers (Local Level)

• Willing to lift 65 lbs. on a regular basis
• Must have a clean driving record
• Must be able to obtain and maintain a DOT medical card with no restrictions
• Able to execute and optimize provided delivery/collection routes
• Strong communication skills
• On-the-fly Problem Solving
• Comfortable working autonomously      
• Able to develop relationships with new customers
• Strong Analytical skills
• Able to lead peers

• Multi-stop driving
• DOT & Safety Compliance Ownership
• Route Optimization/Management
• Local Customer Relationship Building
• Front line operations leadership
• New Customer Development (Desired)

• DOT Regulations
• Basic Microsoft Office (Excel, Outlook)
• Routing Management Apps/Software (Desired)
• Customer Service Programs

Essential:            

• English 

Desirable:

• Spanish

💎 What We Offer:

• Competitive salary + Annual Bonus Program 

• Benefits Day 1!

• 401K with company match (up to 4%)

• FREE company-paid vision, short-term disability, and life insurance

• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!