Supply Chain Program Manager, Operations Excellence

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

At CHEP, we move millions of pallets, crates and containers through supply chains every day. As a global leader in sustainable logistics, we're continuing to invest in automation, technology and operational excellence across our network.

We’re looking for an experienced Program Manager – Supply Chain Operations Excellence to lead complex improvement and transformation programs across CHEP Australia’s national operations network.

This isn’t a role where you’ll simply manage project plans and timelines. You’ll partner with Supply Chain leaders and operational teams to identify opportunities, solve complex problems and turn ideas into measurable operational outcomes across our network.

With a footprint spanning 21 CHEP service centres and multiple subcontracted service centres across Australia, you’ll have the opportunity to influence how we operate at scale, improving safety, customer outcomes, productivity and efficiency.

You’ll own and influence a diverse portfolio of operational excellence and global programs, including:

• →Leading major Supply Chain projects focused on safety, customer experience, productivity, efficiency and cost reduction;
• →Identifying operational improvement opportunities and taking them from concept through to implementation;
• →Leading continuous improvement, Lean and Six Sigma initiatives across our national operations;
• →Coaching project leads operational teams to build greater continuous improvement capability;
• →Establishing strong project governance and managing multiple programs, milestones and deliverables;
• →Designing, implementing and standardising improved work processes across the network;
• →Using data and operational insights to understand problems, test opportunities and measure results;
• →Identifying and translating best practice from across the global Brambles network and external organisations; and
• →Leading regional delivery of global programs including related to our sustainability objectives and Global Operations Excellence.

You’ll be equally comfortable in the data, presenting to senior business leaders and working alongside operational teams at site.

We’re looking for:

• Strong experience delivering Lean, Six Sigma, Continuous Improvement or Operations Excellence programs;
• Experience leading complex, business-wide projects from idea through to implementation;
• A track record of delivering measurable operational and commercial outcomes
• Strong project and change management capability;
• Experience operating across a multi-site or national network environment;
• The ability to analyse complex problems and turn data into clear recommendations and actions;
• Strong stakeholder management skills with the ability to influence without formal authority;
• Commercial acumen and an understanding of how operational improvement translates into business value; and
• A proactive mindset and persistence to keep moving complex programs forward in an ambiguous environment.

Tertiary qualifications in Engineering or a related discipline are preferred. Six Sigma Green Belt training/certification or equivalent and formal Project Management qualifications will also be highly regarded.

CHEP Australia is a welcoming and inclusive workplace where women thrive in hands-on roles. We actively encourage applications from women and people of all backgrounds. You’ll be joining a team that values respect, support, and collaboration.

We know that talent comes in many forms. CHEP welcomes applications from Aboriginal and Torres Strait Islander peoples and neurodivergent individuals. We are committed to creating a workplace where people can bring their whole selves to work and feel valued for their unique strengths, experiences, and perspectives.

Need adjustments during the recruitment process? Whether that's extra time, alternative interview formats, or other support, we're happy to work with you to ensure an accessible and positive experience.

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