Mission Operations Manager

United States·Washingtonmid

OperationsOperations Manager

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Quick Summary

Key Responsibilities

The outcome. You are who we look to for the success of your engagement. The problem definition. Establishing what the real problem is, validating it against evidence rather than assumption,

Requirements Summary

Innovation & Responsiveness: We push beyond legacy models with efficient, tech-led solutions built to scale and evolve. Trusted Performance: Security, compliance,

Technical Tools

OperationsOperations Manager

Requirements

~2 min read

Innovation & Responsiveness: We push beyond legacy models with efficient, tech-led solutions built to scale and evolve.
Trusted Performance: Security, compliance, and deep experience in delivering to demanding environments guides all we do.
Mission Focused Expertise: From veteran leadership to cleared engineers, our people understand both the technology and the mission.

Demonstrated ownership of complex technical programs or deployments, with accountability for the outcome and not only the schedule. We weigh what you have owned and what changed because of it more heavily than years of experience
Fluency working directly with data. Faced with an ambiguous situation, you know what question to ask and what data would answer it.
Product judgment, demonstrated by a track record of deciding what should be built and what should not
A record of resolving obstacles that were outside your formal control
Comfort working in dynamic, high-stakes environments with tight timelines and shifting requirements
Understanding of government acquisition, budgeting, and contracting, or the demonstrated ability to come up to speed on it quickly
Ability to work on-site with government users, including in classified or secure environments
Active Secret security clearance at the time of hire, with the ability to obtain and maintain TS/SCI

Hands-on experience with Palantir Foundry or a comparable enterprise data platform, including working directly in its analytical and application-building tools
Experience in a deployment strategist, engagement manager, forward deployed, or mission success role at a technology company
Prior military service, prior government service, or experience delivering to a government customer
Familiarity with software development environments and DevSecOps toolchains
Active TS/SCI

Responsibilities

~2 min read

→The outcome. You are who we look to for the success of your engagement.
→The problem definition. Establishing what the real problem is, validating it against evidence rather than assumption, and adapting the execution when the evidence demands it.
→The relationship. Trust with end users, program leadership, technical stakeholders, and the acquisition and contracting personnel who determine whether good work ever reaches the field.
→The team's priorities, in partnership with the Tech Lead, who owns the technical approach.

→Understand the customer's mission, workflows, pain points, acquisition process, and previous attempts to solve the problem
→Establish ground truth on how a system or workflow is actually used. Answer questions from data and direct engagement
→Translate customer outcomes into scoped and prioritized work, distinguishing genuine mission requirements from distractions, individual preferences, and broader noise
→Work blockers to resolution. Clear the path rather than document the delay
→Redirect the effort when the evidence says the plan is wrong, and make that case credibly to both the customer and the team
→Lead internal and external teams within approved authorities and constraints to deliver and sustain capability in operational environments
→Bring customer and field lessons back to product and engineering to shape what we build and how we deliver it
→Manage difficult conversations with tact, confidence, and transparency

What We Offer

~1 min read

✓Depending on project requirements, may be required to work within a compressed schedule; overtime should be expected when schedules demand it

✓Hybrid remote and office, up to 40% travel

✓Willing to travel, when needed

✓No Relocation

Applicants must be legally authorized to work in the United States. Employment is contingent upon successful completion of applicable background investigations, verification of employment eligibility, customer approval, and the ability to obtain and maintain required security clearances.

When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment service professional or a hiring manager may contact you.

Bridge Defense is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation and gender identity or expression, national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact us at 202-436-9222.