Legal Collector

1. Negotiate commitments to resolve overdue accounts.

2. Monitor arrangements and commitments to ensure timely resolution.

3. Manage a case management diary system to take appropriate follow up action.

4. Review pre-legal debts to ensure suitability and readiness for legal proceedings

5. Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system, to include applications to the court.

6. Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times.

7. Review and rectify cases that have failed the automated legal process.

8. Make and receive collection telephone calls whilst maintaining a professional telephone manner.

9. Good team worker, but also be comfortable working alone.

10. An ability to work accurately and to a high quality.

11. Be a person of integrity and good conduct as required by the SRA.

12. Have a strong and reliable work ethic.

• Good IT skills – able to adapt and use new systems
• Problem solving skills - able to look for solutions and agree these with customers
• Confidence in making and receiving telephone calls
• A willingness to learn
• Clear communication capabilities – both written and verbal
• The ability to work to targets – earning more based on success
• Confidence to deal with a variety of people in different situations

This a full-time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area)

Basic salary of £24,785 + monthly bonus

Full Training and Career Development

Fruit and Daily Refreshment Offering

Company Pension Scheme

On Site Parking

Life Assurance Plan

Hybrid Role (3 days in the office) upon successful completion of probation period