Teaching Operations Coordinator, Romania

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. ### Teaching Operations Coordinator The British Council is seeking a Teaching Operations Coordinator to support the effective delivery of teaching operations at a country or location level. The role ensures smooth day-to-day administration, operational continuity, and delivery readiness, working closely under the guidance of the Teaching Operations Manager. The Coordinator plays a key role in maintaining high-quality service delivery by managing administrative processes, supporting class scheduling and logistics, and ensuring compliance with corporate policies, including safeguarding and data protection. Acting as a central point of coordination, the role liaises with teaching staff and operational teams to ensure clear communication and efficient delivery of services. Key responsibilities include: * Coordinating administrative and operational processes to support teaching delivery * Ensuring student registration and customer service activities meet corporate standards * Maintaining accurate records and supporting reporting and documentation requirements * Providing logistical support for classes, events, and teaching activities * Managing customer enquiries and supporting issue resolution * Identifying and escalating risks that may impact service delivery or customer experience * Supporting compliance with safeguarding, financial, and data protection requirements * Monitoring resources and ensuring materials and equipment are available * Coordinating tasks with internal colleagues and external suppliers to ensure timely delivery Required Skills: * Proficiency in Microsoft Excel * Strong document organisation skills * Highly organised with excellent time management abilities * Attention to detail * Ability to manage multiple priorities effectively in a fast-paced environment * Proven experience working in a customer-focused environmentFurther Information: • Must have the right to live and work in Romania • Salary: 6 500 gross monthly • Contract: 2 years fixed term contract • Location: Bucharest, Romania • Closing Date: June 23, 2026, 23:59 CET A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org