Leasing Lead Service Technician - Oklahoma City, OK

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,500 team members. 

• Bruckner’s is more than just a place selling parts and working on trucks 
• We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
• We contribute to our local communities  
• We care about our people 

1. We act with Honesty and Integrity.
2. We value our people and communities.
3. We are customer focused.
4. We do what it takes. 

1. Oversight and scheduling of service operations including routine services, breakdowns, and after-hours calls
2. Perform and maintain daily lot check to better manage workflow into shop, prioritize order of operation, and keep yard/lot organized and neat
3. Work in process management- Closing and approving technician work orders, including making sure the correct parts are charged out, labor is correct, and comments are entered
4. Customer approval/communication on billable items, acquiring POs, sending estimates, and overall customer relationship management
5. Keep technicians on task and motivated- Assign work to techs based on skill and efficiency level
6. Ensure shop environment including work area, technician team, and shop tools are in compliant and safe condition; Assist with KPA safety inspection reports as required by management
7. Provide tech oversight and assistance, including diagnostic advice and additional support
8. Pickup and delivery of units and/or parts, making appearances at customer/vendor locations regularly
9. Keeping upper management updated daily on operations; This also includes communicating with Sales/Operations team as needed
10. Routine inventory audits/cycle counts as required by management
11. Perform repairs in shop as needed, able to fill in as Tier 1 Tech if necessary
12. Perform all other assignments as needed by management

• Class B CDL License
• FMCSA Brake Certified
• Proficient with all diagnostic programs including PTT, Insite, Bendix, and Allison
• Proficient with TDP and all applications within- Impact, Vin View, UCHP, etc.
• Profound understanding of Mack/Volvo/Cummins warranty schedule
• Familiar with Enrich program and inventory management
• Tier 1 Tech qualifications/skill level

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