Software Engineer II

• →The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, and business management information systems) based upon documented requirements.
• →Works individually or as part of a team.Reviews and tests software components for adherence to the design requirements and documents test results
• →Resolves software problem reports
• →Utilizes software development and software design methodologies appropriate to the development environment
• →Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-Shelf(COTS)/Government Off-the-Shelf(GOTS) in place of new development, and requirements analysis and synthesis from system level to individual software components.

Primary Location: Annapolis Junction, MD

Clearance Requirement: TS/SCI with Poly

• Analyze user requirements to derive software design and performance requirements

• Debug existing software and correct defects

• Provide recommendations for improving documentation and software development process standards

• Design and code new software or modify existing software to add new features

• Integrate existing software into new or modified systems or operating environments

• Develop simple data queries for existing or proposed databases or data repositories

• Applies knowledge of ITOM, ITSM, HRSD, CSM and/or Service Portal.

• Write or review software and system documentation

• Serves as team lead at the level appropriate to the software development process being used on any particular project

• Design or implement complex database or data repository interfaces/queries

• Develop or implement algorithms to meet or exceed system performance and functional standards

• Assist with developing and executing test procedures for software components

• Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas

• Modify existing software to correct errors, to adapt to new hardware, or to improve its performance

• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design

• Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints; Perform quality control on team products

• Implement recommendations for improving documentation and software development process standards

• Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project

• Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements and interface

• Coordinate software system installation and monitor equipment functioning to ensure operational specifications are met

• Bachelor’s degree in Computer Science or a related discipline from an accredited college or university is required. Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor’s degree.
• Two (2) year of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
• Four (4) years of IT application systems experience in technology solutions delivery is required.

• Experience creating and implementing scripts, business rules, policies, ACLs and otherwise configure or modify ServiceNow applications to meet requirements

• Experience integrating third-party software and APIs with ServiceNow using REST and SOAP

• Experience coding in scripting languages (i.e.: JavaScript, HTML, CSS, AngularJS, JSON or other languages used in ServiceNow)

• Four (4) years of experience with ServiceNow Implementations is required.

• Two (2) years of experience developing on the ServiceNow Platform is required

• (ServiceNow System Administrator certification OR ServiceNow Application Developer certification is required.