Millwork Operations Manager

Now Hiring: Millwork Operations Manager Kalispell, MT   Manages multiple operations that control the flow of materials both to and from the location in the most timely, productive and cost effective method possible.     Responsible for the overall operations and physical conditions of the location’s facilities and equipment.  Oversees the daily operations of the delivery and warehousing functions.   Budgets & controls operating costs to meet or exceed annual profit targets. Plans operations strategies and goals, establishing each department’s priorities and sequences for the smooth flow of products to customers. Reviews team and team member performance on a regular basis by compiling operational reports that measure on-time deliveries, back orders, hours worked, shipments received, etc. to ensure minimum costs, prevent operational delays and to forecast both short and long-term planning needs. Resolves problems relating to processes, costs, orders, maintenance, inventory control, equipment/trucks, services, and systems that affect the division’s ability to meet or exceed customer needs. Prepares overall operations schedules and coordinates staffing problems with team leaders in Warehouse, Shipping, Yard, Office and Purchasing to ensure specific operational performance and optimum utilization of all resources. Resolves team member issues affecting overall performance of the division.  May resolve employee relations issues, utilizing tact, diplomacy, and judgement. Fosters cross department interaction/communications with Production Manager, Sales Manager, Controller and other key team members on processes that affect these groups such as buying stock for the mill, shipping products the mill produces, providing documents for accounts receivables and payables, special orders for sales, scheduling of millwork, truss and material deliveries, etc. Takes an active role in employee training programs for drivers, yard personnel, and supervisors.  This includes motivating employees, maintaining a productive work force and training successors. Analyzes and maintains all vendor evaluations and makes necessary recommendations for revisions.  Monitors existing services and initiates new service options to keep Builders FirstSource ahead of the competition. Participates in decisions to accept or reject orders. Directs the implementation of safe operating practices in compliance with Company and regulatory policies (DOT regulations, forklift operations, OSHA compliance, etc.) Plans and implements equipment and facility design upgrades and maintenance. Active in professional trade groups such as Home Builder’s Association and participates in LMC meetings and customer appreciation events.     Supervisory Responsibilities:   Carries out managerial responsibilities in accordance with the organization’s policies and applicable laws.  Supervises employees such as Plant Managers or Supervisors.  Responsibilities include interviewing, hiring, and developing/training team members; planning, assigning, directing and delegating work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.    Minimum Requirements:   Bachelor’s degree from 4-year college or university, and 4 years of directly related experience in the lumber or building materials industry with multiple assignments in all phases of the business; or equivalent combination of education and experience.  Knowledge/experience in building materials, procurement, inventory management and supervision of people is required.  Must also have strong customer service experience, and good organizational skills.     Work Environment / Physical Activity:   Occasional travel may be required.   Must be knowledgeable about and follow the company’s safety policies and procedures.   Physical Demands   While performing the duties of this job, the manager is regularly required to sit, use hands to finger, handle, or feel; and talk or hear.  The manager regularly stands and walks to other departments.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to focus.  Some very limited driving is needed.   Work Environment   The noise level in the work environment is usually moderate.  Position is located in an open, office area.  There is some occasional exposure to outside weather conditions during visits to the yard.