Cross-Connection Control Program Manager

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OperationsProject Manager

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Requirements Summary

Reviews and maintain records related to backflow prevention assemblies, annual backflow prevention assembly testing, hazard assessments, customer notification, and enforcement actions.

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OperationsProject Manager

California Water Service

Job Description:

California Water Service Group invites you to build a meaningful career with the third‑largest publicly traded water utility. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, service, value, health and safety, respect and collaboration, and corporate citizenship—and reflected in our recognition as a Top Workplace®, a Great Place to Work®, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose‑driven organization where your work makes a lasting impact.

The Cross-Connection Control (CCC) Program Manager is responsible for supporting the development, implementation, and management of the CCC program, ensuring compliance with state and federal requirements. The CCC Program Manager will report directly to the Manager of CCC. This position can be located in Bakersfield, East Los Angeles, Torrance, Stockton, or Visalia, CA.

Reviews and maintain records related to backflow prevention assemblies, annual backflow prevention assembly testing, hazard assessments, customer notification, and enforcement actions.
Develops written materials such as correspondence, educational content, and training resources.
Provides technical guidance and training to CCC Supervisors, CCC Specialists, backflow prevention assembly testers, and contractors.
Prepares reports and compliance documentation for management and regulatory agencies.
Develops and implements training in the districts on water quality standards and conducts ongoing training.
Tracks performance metrics and provide regular updates on district performance relative to established goals.
Provides technical input and assistance on CCC software enhancements and upgrades.
Represents Company in professional organizations and industry groups.
Exhibits behavior that supports a safety culture; attends and participates at all required safety training programs; adheres to Company Safety Policies; uses Personal Protective Equipment (PPE) as appropriate, reports safety issues/concerns to management in a timely manner and encourages others to behave in the same manner.
Participates in and supports the Company’s Continuous Improvement program and projects.
Performs work on-site in the assigned office location.
Performs other similar duties as assigned.

Requirements

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Bachelor’s degree with major coursework in Chemistry, Biology, Environmental Science, Environmental Engineering, or a related field and/or equivalent relevant experience.
Knowledge of applicable drinking water laws and regulations relating to cross-connection control.
Proficient in the use of Microsoft Office applications.
Ability to communicate effectively, both verbally and in writing, with internal customers, outside vendors and consultants.
Ability to prepare, manage, and analyze data.
Strong problem-solving, troubleshooting and decision-making skills.
Ability to prioritize and manage multiple projects with competing deadlines.
California State Water Resources Control Board Distribution Operator Grade 2 certification required.
Must obtain California State Water Resources Control Board Treatment Operator Grade 2 within 1 year.
Must obtain backflow prevention assembly tester certification from an organization recognized by the State Water Resources Control Board within 1 year.
Must obtain cross-connection control specialist certification from an organization recognized by the State Water Resources Control Board within 1 year.
Valid California driver's license.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service, Texas Water Service, and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.