Memphis, TN or Little Rock, AR based Clinical Specialist - Remote, USA

The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not a pathway to a Territory Sales Manager, and this person does not seek to become a TSM.

Ideal candidates will live in the targeted geographical area. This position is capable of covering any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs.

• Provide clinical case coverage as assigned
• Train the surgical team to assist in good patient outcomes and verbally support cases during training period
• Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
• Develop technical acumen to a level to serve as an educational resource
• Demonstrate appropriate interactions with all hospital service providers
• Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
• Troubleshoot equipment according to standard procedure
• Provide intra-operative clinical product support
• Ensure that 100% of received inventory and returned inventory matches shipping documents
• Reconcile inventory/usage as well as missing inventory
• Assist in the delivery of procedural training to physicians and medical staff
• Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
• Support sales and marketing initiatives
• Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
• Other duties as assigned

•  Clinical & Professional Education Manager

• Clinical experience

• In addition to all of the above:
  • Industry experience (1-3 years)
    • Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
    • Comfortable with the pace required to be successful in a start-up
    • Ability to provide intraoperative procedural guidance
  • Willingness to travel outside of the designated territory

• In addition to all of the above
  • Clinical experience: Intraoperative Coaching Experience
  • OR experience: Fluent in Staff and Support Training
  • Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider).
  • Track record of success. Urology experience preferred.
    • Understands the medical device industry
    • Comfortable with the pace required to be successful in a start-up
    • Ability to provide intraoperative procedural guidance
    • Understands sales processes and training
  • Willingness to travel outside of the designated territory

• Experience in surgical technique and sterile procedures in the operating room
• Experience utilizing fluoroscopy is a plus
• Customer relationship and procedural skill development are highly desired
• Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc).
• Able to travel up to 80%
• Compliance with relevant county, state, and federal rules regarding vaccinations.

At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following:

• Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture.
• Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment.
• Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of firstname.lastname@calyxoinc.com. If you receive a request for information from any other domain, please contact us directly at info@calyxoinc.com to verify the legitimacy of the communication.

We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.