Implementation Manager

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

• Minimum 3 years' experience in customer service or related role
• Bachelor’s degree preferred but not required
• Excellent written and verbal communication skills
• Attention and obsession for detail and accuracy
• Proficient in Microsoft Excel
• Effectively and efficiently solve problems ranging in difficulty
• Demonstrated ability to manage multiple, simultaneous, and sometimes competing priorities
• Availability to include some weekday evening hours
• Availability to include some travel as needed

• 1-3 years software sales, account management, onboarding, training, and/or technical support experience
• Experience working with Software as a Service (SaaS)
• Experience working with Professional Services Automation Software (PSA)