Leasing Manager

Lead, train, and motivate the leasing team to achieve and exceed occupancy and leasing goals.

Manage all aspects of leasing, including marketing, prospect engagement, touring, application processing, and lease execution.

Develop and implement marketing strategies, outreach programs, and resident referral campaigns to generate traffic and qualified leads.

Oversee online and offline advertising, ensuring accurate and up-to-date listings and social media presence.

Analyze market trends and competitive properties to adjust pricing and marketing strategies as needed.

Maintain excellent customer service by ensuring prompt responses to inquiries, follow-ups with prospects, and a seamless leasing experience.

Track leasing metrics, prepare weekly and monthly leasing reports, and present performance updates to the Property Manager.

Collaborate with the maintenance team to ensure that model units and tour paths are clean, well-maintained, and ready for showings.

Organize and participate in resident events and community engagement activities to promote resident satisfaction and retention.

Assist with renewals by proactively engaging residents prior to lease expiration and providing retention incentives as needed.

Handle escalated resident and prospect concerns in a professional and solution-oriented manner.

2+ years of leasing or sales experience in multifamily or student housing; prior leadership or supervisory experience strongly preferred.

Proven track record of meeting or exceeding leasing goals.

Strong leadership and team-building skills.

Excellent sales, customer service, and interpersonal skills.

Proficiency with property management/leasing software (e.g., Entrata, Yardi, AppFolio, or similar).

Knowledge of Fair Housing regulations and leasing compliance standards.

Strong organizational and time management skills with the ability to multitask.

High school diploma or equivalent required; college degree preferred.

Flexibility to work weekends and evenings as needed.