Cannabisandglass13d ago

Retail Assistant General Manager

Ontario · Ontariomid

OperationsRetailRetail Assistant General Manager

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Quick Summary

Overview

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products.

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OperationsRetailRetail Assistant General Manager

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

About the Role

~1 min read

As a Retail Assistant General Manager (AGM), you’ll play a pivotal leadership role in a fast-growing cannabis retail organization that’s setting the new standard for professionalism and performance in the industry.

This is a hands-on leadership position designed to prepare you for future General Manager responsibilities through direct mentorship, operational training, and leadership development. You’ll partner closely with the GM to drive store performance, coach high-performing teams, and deliver exceptional customer experiences every day.

If you’re a driven, adaptable, and people-focused leader who thrives in high-volume environments, this role offers a rare opportunity to grow your career with one of the most respected cannabis retail operators in the country .

Responsibilities

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Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution.
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Serve as acting GM during absences—leading daily briefings, coaching staff, and maintaining operational standards.
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Oversee cash and inventory controls, ensuring accuracy, safety, and compliance with company SOPs and state regulations.
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Drive visual merchandising, online/kiosk menu accuracy, and in-store promotions that delight customers.
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Coach and develop team members through daily feedback, performance management, and leadership mentoring.
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Collaborate with corporate partners in HR, marketing, and procurement to optimize store performance.
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Handle escalated customer concerns and uphold the highest standards of service excellence.

A confident and accountable retail leader with a strong work ethic and high attention to detail.
Competitive and performance-driven, motivated by achieving measurable results.
Adaptable and tech-savvy, with a mindset for continuous improvement and operational efficiency.
A coach and mentor who leads by example and inspires others to perform at their best.
Calm under pressure, with excellent judgment and problem-solving skills in dynamic environments .