Retail General Manager

Spokanemid

OperationsRetailRetail General Manager

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Requirements Summary

5+ years of experience in multi-functional retail management with direct supervisory experience Strong leadership and coaching abilities Excellent organizational, communication,

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OperationsRetailRetail General Manager

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

At Cannabis & Glass, we’re building more than businesses — we’re building leaders. Our General Managers are the cornerstone of our retail operations, leading high-performing teams that deliver best-in-class customer experiences across one of the fastest-growing industries in the country.

As a General Manager, you’ll oversee all aspects of store performance — from daily operations, compliance, and financial reporting to team development and customer engagement. You’ll set the tone for excellence, drive growth through data-driven decision-making, and create a culture where people take pride in their work and deliver exceptional results every day.

Responsibilities

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Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
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Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
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Champion a culture of accountability, communication, and continuous improvement.
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Develop and coach Assistant GMs, preparing them for future leadership roles.
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Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
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Ensure safety, consistency, and excellence in every facet of operations.

You’re a decisive, people-first leader with proven retail or multi-unit management experience. You thrive in dynamic environments, solve problems before they arise, and know how to build teams that win. You bring structure, energy, and focus to everything you do — and you expect the same from those around you.

What We Offer

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At Minnesota Cannabis Services, you’ll have the opportunity to lead with autonomy while being part of a collaborative network of professionals shaping the future of cannabis. We offer competitive pay, benefits, advancement opportunities, and a culture built on trust, performance, and growth.

Requirements

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5+ years of experience in multi-functional retail management with direct supervisory experience
Strong leadership and coaching abilities
Excellent organizational, communication, and problem-solving skills
Comfortable working with scheduling, inventory systems, and financial reporting
A high level of integrity, personal motivation, adaptability, and sense of urgency
Commitment to maintaining confidentiality and managing sensitive information
Previous retail, sales and/or customer service experience is strongly preferred
We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product.
Ability to work flexible hours including evenings, weekends, and holidays
This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
Must commit to coming to work sober.
Successfully pass a pre-employment criminal background check
Minimum 21 years of age