Senior Business Analyst - Insurance

Capco is seeking a Senior Business Analyst to join our Business Consulting practice with a focus on Insurance. You’ll partner with leading insurers and intermediaries to design, define, and deliver transformation programmes across underwriting, policy administration, claims, distribution, and regulatory change.

Working in a consulting environment, you’ll engage closely with business and technology stakeholders to translate strategy into tangible outcomes, improve operating models, and enable future-ready insurance ecosystems.

• →Lead business analysis workstreams across Insurance change programmes from initiation through delivery
• →Translate insurance domain knowledge into clear business and functional requirements
• →Support digital transformation, operating model evolution, and data-led innovation initiatives
• →Facilitate workshops, document business processes, and define target state designs
• →Collaborate with cross-functional teams to deliver structured, pragmatic solutions

• Strong business analysis experience within Insurance (Life, P&C, or London Market)
• Proven ability to bridge business and technology functions in complex environments
• Experience delivering regulatory, operational, or technology-led change programmes
• Strong communication, stakeholder engagement, and structured problem-solving skills
• Working knowledge of SDLC and Agile/Waterfall methodologies, with experience using tools such as Jira

• Experience with policy administration or claims transformation initiatives
• Knowledge of digital distribution, data analytics, or automation in Insurance
• Exposure to IFRS 17, Consumer Duty, or similar regulatory-driven programmes
• Familiarity with cloud-based or platform-enabled insurance ecosystems
• Confidence facilitating client workshops and presenting structured recommendations
• Exposure to AI-enabled solutions, automation, or advanced data use cases

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.