Senior Product Designer

For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.

Leveraging the power of data and technology, we’re where product professionals come to solve complex problems and shape customer experiences that have influence across industries. 

Here, you’ll shape customer experiences and take transformative ownership of strategies that propel us into the future, creating value at a scale that directly accelerates our growth. If you’re ready to redefine what’s possible, to turn insights into experiences that make a real-world impact, this is where you can create what’s next.

• Collaborate with stakeholders and leaders in design, product management, engineering, and marketing to justify design and product decisions, provide escalation management, and focus team activities around OKRs

• Work cross-functionally with our XD researchers, product, engineering, and marketing teams to prioritize and deliver on business initiatives

• Advocate for customer needs in mobile and web experiences

• Define and implement standards and best practices for digital product design ensuring consistency across platforms

• Contribute to our Design System, helping to ensure governance, scalability, and efficiency

• Present and communicate design decisions to various stakeholders across the business

• Monitor and analyze design, emerging digital technologies, and fintech trends to inform our product roadmap

• Influence and educate product teams on how UX activities can support them through the Product Development Lifecycle

• Strategically vision and lead discovery work with minimal guidance

• 4+ years of UX/Product Design experience 

• 1+ year of experience leading/mentoring Product Designers with a defensible record of growing design talent 

• Exceptional working knowledge of modern design tools and methodologies

• Bachelor’s Degree in HCI/UX, Social Science, Psychology, Research, or other related field, or equivalent experience

• 4+ years of experience working on consumer-facing digital products in a regulated environment

• 2+ years of experience optimizing product design workflows with generative artificial intelligence

• Experience designing for motion, micro-interactions, and animations, in mobile apps.

You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self. 

• Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.

• Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments.

• Benefits built for your life: We take a holistic approach to well-being, providing support for you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies.

You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

The expected annual salary range for this position is $108,900-$124,300. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non-discretionary depending on the plan.

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).