Sr. Director, IT Operations Management (ITOM) & IT Asset Management (ITAM) Domain Owner, ServiceNow

ADP is seeking a Senior Director to serve as the Domain Owner for IT Operations Management (ITOM) and IT Asset Management (ITAM) within the ServiceNow platform. In this role, you will lead and drive ITOM and ITAM domains, collaborating with cross-functional teams, defining strategic direction, and ensuring successful implementation and continuous improvement of ITOM and ITAM processes and solutions in ServiceNow. The responsibilities include developing and executing strategic visions, leading design and implementation efforts for ITOM and ITAM, ensuring data quality in CMDB, implementing Software Asset Management (SAM) practices, and collaborating with stakeholders. The position requires deep expertise in IT infrastructure, operations, asset lifecycle management, and ServiceNow capabilities. You will be responsible for delivering strategic visions, process documentation, successful module implementation, performance metrics, and cross-functional integration within the ServiceNow platform. Qualifications include at least 5 years of relevant experience, extensive knowledge of ServiceNow, IT infrastructure, SAM, strong analytical and leadership skills, and effective communication and collaboration abilities. ADP promotes a culture of diversity, equity, and inclusion and offers excellent benefits, career growth opportunities, and a commitment to giving back to communities. If you're ready to make your mark in a dynamic and inclusive environment, apply now!