Patient Services Representative

Us-Nj-Cherry Hillmid

Patient Services RepresentativeHealthcare Non-Clinical

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Requirements Summary

Starting at $17.00 Schedule: Monday - Thursday 7:45am - 5:00pm, Friday 8:00am-12:00pm Location: Cherry Hill, NJ What We

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Patient Services RepresentativeHealthcare Non-Clinical

Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

~1 min read

→Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
→Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
→Filing and scanning medical documents and office forms as directed
→Verifying all patient demographic, health, pharmacy, and insurance information
→Schedule and confirm patient appointments
→Cleaning the front office work area and other maintenance assignments as directed

Requirements

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Motivated and willing to learn on the job
Experience working in the front desk area of a medical/dental practice preferred
Strong customer service skills; ability to communicate well
Demonstrated desire to work with children in a pediatric setting
Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

What We Offer

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We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

✓Medical and Vision Insurance: You're eligible starting the first month after you join.

✓Dental Coverage: Enjoy this benefit with $0 premium.

✓401(k) Plan with Company Match: We help you plan for your future with our matching program.

✓Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.

✓Employee Referral Program: Earn rewards for bringing talented individuals to our team.

✓Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.

✓Pet Insurance: We understand the importance of furry family members too.

✓Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.

✓Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. Founded in 1975, PDA has grown to serve 100,000+ patient visits annually. In addition, the practice operates leading pediatric residency programs through partnerships with Temple University Hospital and Cooper University Hospital. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

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