Senior Product Designer

ComPsychⓇ is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResourcesⓇ and AbsenceResourcesⓇ solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,000 customers worldwide,  touching more than 160 million lives across 200 countries. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health and absence management needs.

Our mission at ComPsych is to support the well-being of 160 million lives. Designing the human-centered experiences that support them through life's everyday challenges, and through some of life’s toughest moments that no one should have to work through alone.

As a Senior Product Designer, you will lead design initiatives within our behavioral health and absence management experiences. Together with product managers and engineers, you will create compelling experiences with a high bar for craft and shaped by strong research and a sharp read on UX metrics. To drive the product's direction, you will author and champion transformative experience visions that can reimagine how modern care delivery could work – both front and backstage.

We are building a new product design group that reports through the Chief Strategy Officer, that is both AI-native and deeply human-centered from the start. The right candidate will be excited to have a hand in shaping our design and user research processes alongside their product work. As designer practitioners, we see AI tools as an opportunity to extend our craft, not to replace it.

• →Own initiatives from discovery through execution. Framing problems, running research, prototyping, and shipping alongside product and engineering.
• →Raise the design maturity of the teams around you. Champion user research and data-driven decision making. You know that success is not having the best idea; it's making sure the best idea gets built.
• →Reduce the time from insight to user outcome. Utilize AI for tasks like research synthesis, prototyping, exploration, documentation, execution, and minimizing hand offs.
• →Partner directly with product, engineering, and subject-matter stakeholders to turn ambiguous, high-stakes problems into testable user outcomes.
• →Collaborate with your design peers. Participate in collective brainstorming, design crits, and storytelling. Evolve our long-term product vision. Iterate on design systems, visual language, and design principles. This is a team that values your voice in the process.
• →Create journey maps and service blueprints to understand the full end-to-end user experience – front and backstage.
• →Use storytelling to pull the team towards compelling experience visions that drive innovation while connecting user outcomes with business objectives.

Design experience can take many forms. If you're strong in the core areas below and excited to collaborate, we encourage you to apply, even if you don't meet every qualification.

• Demonstrated ability and enthusiasm to own experience design end-to-end, from problem framing through delivery and iterative data-led refinements.
• Strong core UX design skills and craft in execution.
• Experience designing elegant solutions within complex product domains.
• A track record of raising the design maturity of teams around you — through mentorship, critique, systems thinking, or influence that extended beyond your own assigned work.
• Real fluency with AI as a working tool: Prototyping, synthesizing research, faster iterations, designing in code, and staying up to date on the latest tools.
• Familiar with the capabilities, constraints, and human factors of LLMs, and able to leverage that knowledge into responsibly designed experiences.
• Inspired toward mission-driven, human-centered work. Passionate about creating products in support of people’s functional and emotional needs.
• Ability to articulate your process and provide strong rationale for design decisions. Persuasive with peers and executives, and humble enough to change your mind when the evidence says to.
• Experience working in Agile product delivery teams.
• Experience in behavioral health, absence management, or another regulated, data-sensitive industry.
• Accessibility expertise and working knowledge of WCAG 2.2.
• Strong mobile design skills.

ComPsych is an equal opportunity employer.  All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.

ComPsych Corporation and its affiliates is committed to the responsible and transparent handling of your personal data. Information collected during the recruitment process will be used to assess your application and, where applicable, to prepare and administer an offer of employment. Your personal data will be processed in accordance with the privacy laws applicable in your country or jurisdiction of residence, which may include the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, and other applicable national or local privacy laws. For full details on what personal data we collect, how we use it, your rights as an Applicant, and how to contact us with privacy-related questions, please review the relevant Applicant Data Privacy Notices: US Applicant Data Privacy Notice & Canada Data Privacy Notice.