Field Service Engineer

We are seeking a Field Service Technician to support the manufacturing, deployment, and global servicing of our proprietary IntelliGen flow cytometry technology used in used in our state of the art laboratory facilities. This role is based in Waunakee, Wisconsin and involves occasional travel to support site deployments and installations. Travel typically occurs when setting up a new site, which is projected to occur 1-2 times annually after 4-6 weeks on location.

The salary range for this position is $61,000 - $70,000 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

• Perform final assembly, calibration, and testing of IntelliGen instrumentation.
• Provide hands-on technical support during deployment of equipment at client sites.
• Troubleshoot and resolve issues to ensure optimal system performance.
• Work with a range of laboratory and production equipment, including balances, pipettes, microscopes, and other precision instruments essential to genetics workflows.
• Collaborate with cross-functional teams to support continuous improvement efforts.

• Associate degree in Electronics or Engineering or comparable experience in electronics or other engineering field.
• Experience in technical service, laboratory support, or instrumentation assembly.
• Strong problem-solving skills and ability to troubleshoot complex equipment.
• Willingness to travel occasionally to support site setups and deployments.
• Background or interest in animal production or laboratory workflows preferred.
• Excellent communication skills and ability to work both independently and as part of a team.

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. 

Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.