Dispensing Optician Practice Manager

At Osmond Drake Opticians, we are proud to be a third-generation family practice, based in the heart of Penarth since 1958. Though a lot has changed in the years since the practice was first established, our drive to offer a truly welcoming and enhanced service has never faltered, having continuously combined advanced eye care technology with the personal, friendly service our community has been trusted for generations.

As our new Dispensing Optician Manager, you’ll be in the driving seat of our practice shop floor. You’ll have the freedom to do what’s right for each patient and support our team to the highest standard, without the pressure of quick turnarounds or sales targets. So, if you’re looking for a practice where your experience and knowledge is valued, with a team that works collaboratively and allows you the freedom to learn and to lead - a role with us could be right for you.

• Professional fees paid
• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to cashback on healthcare purchases scheme
• Retail discounts
• Cycle to work scheme 

We offer a range of benefits designed to support your wellbeing, development, and work-life balance.

We’re looking for a full-time Dispensing Optician Manager to join us in delivering the kind of personalised, patient-first care we’re known for. You’ll play an important role in helping people see and feel their best, by offering expert advice, guiding them through frame and lens choices, and making sure every fit is as comfortable and accurate as it is stylish.

This role is perfect for someone who enjoys connecting with people, building trust with patients, and being part of a supportive, tight-knit team. You’ll have the time and freedom to do your job properly by providing honest, expert care. Working closely with the rest of the team, you’ll help create a smooth and positive experience for every patient who walks through the door.

As a qualified Dispensing Optician and team leader, you’ll use your technical skills and product knowledge to recommend the best lens and frame options for each individual’s visual and lifestyle needs. You’ll take accurate measurements, ensure high-quality fittings, and manage complex prescriptions or adjustments with confidence, all while supporting the wider team to succeed. You’ll be on hand to support patients with queries or concerns, help the team resolve any dispensing-related issues, and contribute to the upkeep and organisation of the practice. Most importantly, you’ll be someone who takes pride in great service, and who brings warmth, care, and expertise to every interaction.

We are especially interested in speaking to candidates with a drive to bring their own creativity and ideas to the role, with the enthusiasm to nurture the team. This position comes with the freedom to make decisions and truly lead.

Additional Information:

•  You must be registered with the GOC or appropriate governing body to apply for this role
•  We are a team of 8
•  This role requires you to ideally work every Saturday morning with a regular day off in the week

Click apply below and we will ensure you are contacted as soon as possible by one of our team.